Store Manager

Job Title: Store Manager for Louisville Market

Reports To: District Manager

Position Summary:

The Store Manager is responsible for making volume and profits for the assigned store through effective management of store staff and execution of company programs, policies, and procedures. He or she gains the experience needed to progress to the next level of responsibility.

Essential Job Responsibilities:

A. Sales

• Adheres to all corporate Sales and Customer Service programs and ensures customer satisfaction.
• Effectively motivates others to meet and exceed sales plans and communicates financial goals to other members of store management.
• Analyzes sales trends by using all available resources and makes alterations to increase sales.
• Actively supports the store in complying with and conducting contests and promotions.

B. Human Resources

• Ensures proper staffing by proactively recruiting and effectively utilizing the STARS process for interviewing and retaining Associates.
• Provides for Associate development through disciplined use of store training programs, thus encouraging internal promotions to support company growth.
• Effectively motivates Associates to achieve position requirements and provides regular feedback on performance, including constructive and disciplinary conversations, as necessary.
• Ensures that store-level Associate Performance Appraisals are performed in a timely manner.
• Follows appropriate protocol for Associate Relations issues.

C. Operations

• Maintains and controls all expenses to ensure store profitability. Makes all Associates partner in cost savings measures.
• Protects all corporate assets by following Loss Prevention guidelines.
• Ensures efficient use of payroll dollars by utilizing effective scheduling practices.
• Completes, maintains, and submits all required company paperwork on a timely basis.
• Ensures adherence to all company policies and procedures.
• Provides for a well maintained, clean, and organized store to support efficient operations and a pleasant shopping environment.

D. Merchandising and Marketing

• Ensures that all aspects of inventory integrity occur (Receiving and Returns, Price Changes, Cycle counts, and Rush Ordering).
• Effectively merchandises store in accordance with corporate communications.
• Strives to continually increase personal product knowledge and that of all store Associates.
• Actively shops competition to maintain awareness of strategies, developments, and opportunities.
• Ensures that the store is in stock on key titles and communicates "stock outs".

E. Management

• Establishes a positive, professional, sales and profit-oriented atmosphere.
• Leads by setting the appropriate example.
• Shows fairness and good judgment in decision-making and delegation of responsibilities.
• Exhibits a sense of awareness, urgency, and organization.
• Responsible for analyzing financial reports on a monthly basis to develop an action plan for sales and profit maximization.
• Demonstrates the ability to plan, organize, delegate, execute, and follow up.
• Assists District and Regional Manager with special projects.
• Communicates regularly with District Manager and the store Associates to provide updates on all relevant aspects of the business.
• Has a desire for advancement.

Qualifications:

• Candidate must possess one to two years of prior management experience, retail is preferred.
• The candidate must possess professional and leadership skills and attributes.
• The candidate must be available for a minimum of 44 hours per week.

*Note that salary will be based on candidates experience

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location:

• Multiple locations

Work Remotely:

• No

Work Location: Multiple Locations