What are the responsibilities and job description for the Body Shop Manager position at FYDA FREIGHTLINER GROUP?
Company Overview
Fyda Freightliner is a nationally recognized Freightliner and Western Star truck dealer selling and servicing customers in Ohio, Western Pennsylvania and Northern Kentucky. Fyda is committed to provide world class customer experience and quality service to all our customers. To learn more about Fyda Freightliner go to www.fydafreightliner.com.
Essential Duties and Responsibilities:
Primary Responsibilities include:
- Lead a full service truck body shop
- Track and analyze key performance indicators
- Foster good working relationship with other department managers.
- Technician recruitment and hiring
- Technician retainment and career development
- Manage technicians on the floor to ensure quality and maximize efficiencies
- Schedule work flow and throughput in the shop
- All required federal, state, local, and industry compliance
- Customer and insurance estimating
Required Experience and Skills
- Truck or car body shop technical knowledge.
- Experience with technician development and management.
- Display ability to work in a team-oriented environment.
- Able to handle multiple, complex priorities and balance the needs of each according to business impact.
- Strong oral, written and presentation communication skills.
- Exceptional people skills.
- Excellent computer skills including the entire Microsoft suite of products and the ability to learn the company IB software system.