What are the responsibilities and job description for the Receptionist position at FWI (FedWriters, Inc.)?
Overview
FWI is building a team to deliver professional and administrative support services for the Court Services and Offender Supervision Agency (CSOSA) in Washington, DC. As a Receptionist, you will be the first point of contact for your assigned CSOSA office — greeting and directing visitors, managing calls and messages, maintaining visitor logs, scheduling appointments, and performing general clerical duties, all while ensuring the office operates smoothly and presents a professional image.
FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.
Work Schedule and Location:
On-Site: This full-time on-site position will work Monday through Friday, 8am to 5pm in Washington, DC.
Responsibilities
Qualifications
Benefits
At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:
Pay Range
Negotiable
FWI is building a team to deliver professional and administrative support services for the Court Services and Offender Supervision Agency (CSOSA) in Washington, DC. As a Receptionist, you will be the first point of contact for your assigned CSOSA office — greeting and directing visitors, managing calls and messages, maintaining visitor logs, scheduling appointments, and performing general clerical duties, all while ensuring the office operates smoothly and presents a professional image.
FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.
Work Schedule and Location:
On-Site: This full-time on-site position will work Monday through Friday, 8am to 5pm in Washington, DC.
Responsibilities
- Greet visitors, determine the nature of visits, and direct visitors to appropriate persons
- Record and transmit messages
- Keep records of calls placed
- Provide information to callers and visitors
- Make appointments
- Keep a log of visitors and issue visitor passes
- Perform other routine clerical work
Qualifications
- High school diploma
- Minimum 2 years of relevant experience
- Ability to obtain a Public Trust clearance
Benefits
At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Long-term and Short-term Disability Insurance
- Life Insurance
- 401(k) Plan
- Holiday Pay
- Paid Time Off
Pay Range
Negotiable