Field Service Engineer- EICS

Dover Precision Components is hiring a Field Service Engineer for our FW Murphy Production Controls brand. We offer competitive pay and benefits and the ability to be a key contributor with our stable, growing, and innovative company. If you have a technical background with the ability to troubleshoot electronics and mechanical engine related components, we’d love to hear from you! Experience with EICS and gas compressors a plus!

We provide a company vehicle and tools. This is a customer-facing support role with up to 70% weekly travel possible.

What You’ll Do

The Field Service Engineer (FSE) will serve as a critical technical resource supporting customers utilizing FW Murphy’s Engine & Integrated Control Systems (EICS), with a primary focus on large horsepower engine applications in the oil and gas industry. This role is highly field-oriented and customer-facing, responsible for supporting installation, commissioning, troubleshooting, and optimization of control systems in real-world operating environments. The FSE partners closely with customers, engineering, and internal support teams to ensure system reliability, performance, and strong overall customer experience. Key responsibilities include:

• Lead and support installation, startup, and commissioning of EICS solutions on large horsepower engines (e.g., CAT, Waukesha, etc.)
• Ensure proper configuration, calibration, and functionality of control systems and related components
• Verify system performance against design specifications and customer requirements
• Diagnose and resolve complex electrical, controls, and system-level issues in field environments
• Provide on-site and remote technical support to customers and internal teams
• Analyze system data and trends to identify root causes and recommend corrective actions
• Serve as a trusted technical advisor to customers, delivering a high level of responsiveness and professionalism
• Provide training and guidance to operators, technicians, and customer personnel
• Support long-term customer relationships through consistent, high-quality service
• Partner with Engineering, Application Support, and Product teams to communicate field feedback and drive product improvements
• Document service activities, technical findings, and resolutions clearly and accurately
• Contribute to internal knowledge sharing and best practices

What You’ll Bring

• Associate or bachelor’s degree in engineering and/or electrical technology. Work experience may be considered in lieu of a bachelor’s degree
• 3 years of experience in field service, controls, or industrial systems support
• Experience in large horsepower engines or similar industrial equipment
• Strong troubleshooting skills across electrical systems, control systems, and instrumentation
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
• Valid driver’s license and ability to travel frequently (up to ~50-75%, depending on business needs)

Also Great if You Bring/ Preferences

• Experience with PLCs (Allen-Bradley, Siemens, etc.) and HMI/SCADA systems
• Familiarity with EICS products or similar engine control systems
• Background in oil & gas, compression, or power generation environments
• Experience with engine control panels, ignition systems, and air/fuel ratio control
• Knowledge of communication protocols (Modbus, CAN-BUS, Ethernet/IP, etc.)

DOVER PRECISION COMPONENTS

Dover Precision Components ‘DPC’ (‘the Company’) is part of Dover Corporation’s (‘the Parent Company’) Pumps and Process solutions segment. DPC holds market leading positions globally and delivers performance-critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently.

WE DELIVER CUSTOMER SUCCESS

Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative Customer relationships, expert engineering, and an innovative culture. Our strong Company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls. Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China.

BUILDING POTENTIAL. SUSTAINING PERFORMANCE. BOOSTING FUTURES.

We are diligent in recognizing our employees’ needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, emulates who we are.

Work Arrangement: Remote with travel

Salary: $75,000- $90,000 Base salary. This position is bonus eligible.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact hr@doverprecision.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.