What are the responsibilities and job description for the Universal Banker/Teller - part-time position at FVSBank?
JOB REQUIREMENTS: Job Summary: Provides direct customer service in a
manner which results in satisfied customers and helps the Bank grow its
business by promoting multiple product and service usage. Direct
customer service will include (but not be limited to) cashing checks,
accepting deposits, processing withdrawals and account closures,
transferring funds as requested by the customers, handling telephone
calls from deposit customers, money orders and accepting and posting
loan payments. Work may be performed at the Teller counter, drive-up or
in an office. Is responsible for following established policies and
procedures. Essential Functions: 1. Ensures that confidentiality is
maintained at all times. 2. Performs assigned clerical responsibilities
in a timely manner. 3. Maintains a current knowledge of policies and
procedures and performs Teller functions in accord with established
teller procedures and money security procedures. 4. Initiates customer
greeting, addressing customer by name with a smile and direct eye
contact. 5. Serves customer in an efficient and courteous manner through
prompt and accurate handling/processing of their transactions and
balancing one\'s work at the completion of each work day. 6. Accepts
incoming telephone calls; positively identifies customer following
Customer Identification Procedures (CIP) and responds to customer
inquiries and service requests. Responds promptly to telephone inquiries
from customers. 7. Inputs data to update customer account information
and make changes as appropriate. 8. Completes the paperwork and inputs
data to establish the account relationship on the Bank\'s computer
system; provides appropriate disclosures. 9. Has responsibility for
business development by suggesting additional products and services that
may benefit the customers; maintains a record of products/ services
suggested and established. 10. Maintains a current knowledge of the
Bank\'s deposit related products and services. 11. Maintains a high
level of accuracy and competency in processing transactions and entering
data on the computer. 12. Trial balances and balances, reconciling cash
and paperwork with transactions input on computer terminal to prove the
accuracy of transactions; when discrepancies are found, follows process
to reconcile and correct errors. 13. Is responsible for successfully
Completing All Required Compliance Training. Performs Teller Functions
in accord with compliance requirements. 14. Understands the banks
security policies and procedures, assists in opening and closing
procedures. 15. Conducts oneself in accord with the Bank\'s Core Values.
The job duties listed are in no way all encompassing. Other duties,
Responsibilities And Qualifications May Be Required And/or Assigned As
necessary. This position requires regulatory compliance. \*\*\*\*\*
OTHER EXPERIENCE AND QUALIFICATIONS: Excellent customer relations
demeanor; professional in appearance and communication High School
diploma or equivalent Display a positive, team-oriented attitude
Experience in cash handling and customer service Basic math and computer
skills Ability to work a variable work schedule Ability to multi-task
Ability to stand for extended periods of time Ability to view computer
screen, paperwork and cash Ability to travel to other branch locations,
as needed FVSBank is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability, gender identity, sexual orientation or protected veteran
status \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.fvsbank.com/about/careers.html
manner which results in satisfied customers and helps the Bank grow its
business by promoting multiple product and service usage. Direct
customer service will include (but not be limited to) cashing checks,
accepting deposits, processing withdrawals and account closures,
transferring funds as requested by the customers, handling telephone
calls from deposit customers, money orders and accepting and posting
loan payments. Work may be performed at the Teller counter, drive-up or
in an office. Is responsible for following established policies and
procedures. Essential Functions: 1. Ensures that confidentiality is
maintained at all times. 2. Performs assigned clerical responsibilities
in a timely manner. 3. Maintains a current knowledge of policies and
procedures and performs Teller functions in accord with established
teller procedures and money security procedures. 4. Initiates customer
greeting, addressing customer by name with a smile and direct eye
contact. 5. Serves customer in an efficient and courteous manner through
prompt and accurate handling/processing of their transactions and
balancing one\'s work at the completion of each work day. 6. Accepts
incoming telephone calls; positively identifies customer following
Customer Identification Procedures (CIP) and responds to customer
inquiries and service requests. Responds promptly to telephone inquiries
from customers. 7. Inputs data to update customer account information
and make changes as appropriate. 8. Completes the paperwork and inputs
data to establish the account relationship on the Bank\'s computer
system; provides appropriate disclosures. 9. Has responsibility for
business development by suggesting additional products and services that
may benefit the customers; maintains a record of products/ services
suggested and established. 10. Maintains a current knowledge of the
Bank\'s deposit related products and services. 11. Maintains a high
level of accuracy and competency in processing transactions and entering
data on the computer. 12. Trial balances and balances, reconciling cash
and paperwork with transactions input on computer terminal to prove the
accuracy of transactions; when discrepancies are found, follows process
to reconcile and correct errors. 13. Is responsible for successfully
Completing All Required Compliance Training. Performs Teller Functions
in accord with compliance requirements. 14. Understands the banks
security policies and procedures, assists in opening and closing
procedures. 15. Conducts oneself in accord with the Bank\'s Core Values.
The job duties listed are in no way all encompassing. Other duties,
Responsibilities And Qualifications May Be Required And/or Assigned As
necessary. This position requires regulatory compliance. \*\*\*\*\*
OTHER EXPERIENCE AND QUALIFICATIONS: Excellent customer relations
demeanor; professional in appearance and communication High School
diploma or equivalent Display a positive, team-oriented attitude
Experience in cash handling and customer service Basic math and computer
skills Ability to work a variable work schedule Ability to multi-task
Ability to stand for extended periods of time Ability to view computer
screen, paperwork and cash Ability to travel to other branch locations,
as needed FVSBank is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability, gender identity, sexual orientation or protected veteran
status \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.fvsbank.com/about/careers.html