medical office Front Desk Receptionist

Job Summary
We are seeking a dynamic and organized Medical Office Front Desk Receptionist to be the welcoming face of our healthcare facility. In this vital role, you will manage patient interactions, coordinate appointments, handle administrative tasks, and ensure smooth clinic operations. Your energetic approach and attention to detail will help create a positive experience for patients while supporting the clinical team with accurate documentation and efficient office management. This position offers an exciting opportunity to be part of a dedicated healthcare environment committed to exceptional patient service.

Responsibilities

• Greet patients warmly, verify their insurance information, and assist with check-in and check-out procedures using various EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix.
• Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette.
• Verify insurance coverage, conduct insurance verifications, and process medical billing and collections accurately using knowledge of CPT coding, ICD-9/10 coding, Medicare, and other insurance protocols.
• Maintain accurate medical records by reviewing documentation for completeness and compliance with HIPAA regulations; update patient files regularly.
• Assist with intake procedures including collecting patient information and updating health histories in EMR systems.
• Support medical administrative functions such as filing, data entry (including 10-key typing), and managing office supplies to ensure a well-organized front desk environment.
• Collaborate with clinical staff to facilitate care plans and ensure seamless communication between patients and providers.

Skills

• Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing processes.
• Proficiency in EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft or similar platforms.
• Experience with insurance verification procedures and familiarity with Medicare guidelines.
• Excellent customer service skills combined with professional phone etiquette and effective communication abilities.
• Ability to handle multiple tasks efficiently in a fast-paced clinic setting while maintaining attention to detail.
• Bilingual skills are highly desirable to serve diverse patient populations effectively.
• Solid computer skills including Microsoft Office Suite (Word, Excel) for documentation review and office management tasks. Join our team where your enthusiasm meets purpose! We’re dedicated to fostering a supportive environment that values your contributions while providing opportunities for growth in healthcare administration. If you thrive in a lively setting that emphasizes quality patient care and administrative excellence, we want to hear from you!

Pay: $19.50 - $22.00 per hour

Work Location: In person

Salary : $20 - $22