What are the responsibilities and job description for the Account Manager position at Fuyao Glass America Inc?
| I. Job Profile | Job Title | Account Manager, Business & Development | Department | Business & Development |
| Direct Supervisor | Director, Business & Development | Direct Subordinates | None | |
| II. Job Summary：The Account Manager is directly responsible for managing current production business for any commercial requirements, assigned customer accounts to lead quotations for new business opportunities, and working with Program Management Team to support existing new business development wins. | ||||
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| NO. | Representative Duties | |||
| 1 | As a window to customers; collect and analyze customer new project (models) and the market dynamic information; ensure smooth communication with customers, and establish a good relationship with customer | |||
| 2 | Organizing, preparing, and leading quotations for new business opportunities | |||
| 3 | Lead customer contact and negotiation for new existing projects | |||
| 4 | Responsible for profitability / profitability improvement of assigned accounts | |||
| 5 | Responsible for completing customer specific electronic quote document and associated forms | |||
| 6 | Supports the program team from commercial aspect to support any changes of product/process from award of business | |||
| 7 | Voice of the customer to the Fuyao Group for both negative and positive feedback | |||
| 8 | Support the finance department for customer account receivables and payables, take the lead on tracking delinquent payments/reconciliations | |||
| 9 | Understand Fuyao products, processes, capabilities, specifications and tolerances | |||
| 10 | Act as commercial representative that organizes customer activities, including plant tours, offsite/onsite meetings, etc | |||
| 11 | Managing post SOP engineering changes or special customer orders/quotations/spot buys | |||
| 12 | Other duties as assigned | |||
| 13 | Nothing in the Position Description restricts management's right to assign or re-assign duties and responsibilities to this job at any time | |||
| IⅤ. Qualification | ||||
| Job Requirements | Language | Languages spoken commonly in the workplace are English and Mandarin. - Ability to read, understand and comprehend documents such as safety rules, operating and maintenance instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to speak effectively and interact with other team members, engineers, leadership and customers. | ||
| Experience | More than 3 years experience selling to automotive OEM's and/or Tier 1 Suppliers, with glass group experience, technology, quality or production preferred | |||
| Education | Bachelor's degree in engineering, sciences or business | |||
| Physical Condition | This position will spend the majority of time in office environments within Fuyao and onsite at various customer locations. It will be frequently necessary to spend time on the manufacturing floor within Fuyao and also onsite at customer locations. Strict observance of Fuyao safety policy & standards, use of Personal Protective Equipment (PPE), as well as compliance with our customer's safety policies are mandatory. | |||
| Other Requirements | MATHEMATICAL SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY - Ability to solve practical problems and deal with a variety of variables. COMPUTER SKILLS - Knowledge of and familiarity manufacturing software. | |||
| Knowledge, Skills & Abilities utilized on the job | Professional Knowledge, Skills | Ability to communicate effectively, both written and verbal | ||
| Diligence, honesty, effective time management, innovative thinking | ||||
| Sound financial accumen and ability to understand / interpret basic financial documents | ||||
| Careful attention to detail / detail oriented | ||||
| Willing to travel and work a flexible schedule | ||||
| Training Required | Sales / Negotiation | |||
| MS Office Suite (Word, Excel, Power Point, Project, etc.) | ||||
| V. Work Environment: While performing the duties of this job, the employee is occasionally exposed to extreme heat. The noise level in the work environment can sometimes be moderate. Safety requirements for this position can include safety glasses and steel-toed work boots. | ||||
| VI. Key Performance Indicators: Profitable New Business Awards, Customer Satisfaction / Scorecard Trends, Existing Book of Business - Profit Improvement Attainment |
Must be 18 years of age or older.
Fuyao Glass America Inc., Core Foundation Competencies including Ethics, Integrity, Values & Trust. Fuyao Glass America Inc. is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Fuyao Glass America, Inc. is a Drug-Free Workplace.