What are the responsibilities and job description for the Project Manager – Enterprise Software & ERP Integrations position at Future Tech Enterprise, Inc.?
We are seeking an experienced Project Manager to manage complex software development initiatives spanning ERP platforms and cross-company integrations with our clients via ServiceNow Service Bridge. This role requires a strong background in Agile delivery—particularly Scrum—combined with deep experience managing enterprise-scale programs and integration efforts involving ServiceNow.
The ideal candidate brings strategic leadership, hands-on execution, and the ability to drive alignment across technical, business, and third-party stakeholders.
This is a full time on-site position, based out of our Fort Lauderdale Headquarters. The work hours are Monday- Friday, 8:30a -5:30p. Our benefit offerings include Medical, Dental and Vision Insurance, 401k with company match and PTO.
This role has responsibilities that include working with secure information provided by a government contractor; therefore, U.S. citizenship is required.
Key Responsibilities
Program & Project Leadership
The ideal candidate brings strategic leadership, hands-on execution, and the ability to drive alignment across technical, business, and third-party stakeholders.
This is a full time on-site position, based out of our Fort Lauderdale Headquarters. The work hours are Monday- Friday, 8:30a -5:30p. Our benefit offerings include Medical, Dental and Vision Insurance, 401k with company match and PTO.
This role has responsibilities that include working with secure information provided by a government contractor; therefore, U.S. citizenship is required.
Key Responsibilities
Program & Project Leadership
- Lead end-to-end delivery of software development projects across multiple platforms (e.g., VAI S2k, Oracle, Microsoft Dynamics, etc.)
- Manage large-scale, cross-functional integration initiatives involving internal teams, customer teams and external partner organizations
- Develop comprehensive project plans, roadmaps, and governance structures aligned with strategic business objectives
- Oversee scope, schedule, budget, risk, and resource management across concurrent initiatives
- Develop and execute delivery plans leveraging Agile Scrum methodologies
- Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives)
- Partner with Product Owners to maintain and prioritize product backlogs
- Track and report sprint progress, velocity, and delivery metrics
- Ensure adherence to Agile best practices and continuous improvement principles
- Manage Scrum stories and epics within ServiceNow Agile or related modules
- Lead ServiceNow integration projects, including integrations with Future Tech internal platforms and third-party systems
- Coordinate closely with ServiceNow developers, architects, and platform administrators
- Ensure user stories are well-defined, traceable, and aligned to business value
- Engage executive stakeholders and provide regular status reporting and risk communication
- Manage third-party vendors and integration partners
- Facilitate cross-company alignment on requirements, timelines, and deliverables
- Drive issue resolution and remove delivery roadblocks
- Proactively identify project risks and develop mitigation strategies
- Implement quality assurance checkpoints throughout the SDLC
- Ensure compliance with enterprise governance and security standards including ISO27001 and CMMC
- 5 years of project management experience in enterprise software development
- Proven track record managing multi-platform ERP initiatives and cross-company integrations
- Strong experience delivering projects using Agile Scrum methodologies
- Experience leading ServiceNow integration projects
- Hands-on experience managing Scrum stories and Agile boards within ServiceNow
- Demonstrated ability to manage multiple concurrent projects and distributed teams
- Excellent communication, facilitation, and executive presentation skills
- This role has responsibilities that include working with secure information provided by a government contractor; therefore, U.S. citizenship is required
- Scrum certifications such as:
- Certified ScrumMaster (CSM)
- PMI-ACP
- PMP (Project Management Professional) certification
- Experience working in highly regulated or enterprise environments (aerospace, manufacturing, healthcare)
- Technical background in software engineering, systems integration, or enterprise architecture
- Strategic thinking with strong execution discipline
- Cross-functional leadership
- Conflict resolution and stakeholder negotiation
- Data-driven decision-making
- Continuous improvement mindset
- On-time, on-budget delivery of complex ERP and integration programs
- High-performing Agile teams with consistent sprint velocity
- Seamless integration between customer ServiceNow platforms and Future Tech systems
- Strong stakeholder confidence and transparent reporting
- Measurable business value delivered through scalable software solutions