What are the responsibilities and job description for the Customer Support Associate (Remote) position at Futura Marketing- und Vertriebsservice GmbH?
Futura Marketing is hiring a remote Customer Support Associate in Naples, Florida. This is a part-time position within our distribution team. Weekday daytime shifts only. No experience required — training provided. Pay: $21-$26/hour.
Responsibilities:
Responsibilities:
- Respond to customer inquiries via email
- Update order and shipping information
- Resolve delivery issues and delays
- Follow service workflow guidelines
- Escalate complex cases when needed
- Maintain accurate support records
- Use internal tools for communication
- No previous experience required
- Good written English skills
- Basic computer proficiency
- Attention to detail
- Reliable and self-motivated
- Must reside in Florida
- Available during daytime shifts
- $21-$26 per hour
- Remote work from anywhere in Florida
- Part-time, weekday-only schedule
- Paid training and onboarding
- Supportive digital work culture
- Simple hiring process
- Tools and guidance provided
Salary : $21 - $26