What are the responsibilities and job description for the Support Analyst position at Fusion Life Sciences Technologies LLC?
IT Analyst
12 Months
Warsaw, IN - Onsite
Team members will need to be able to travel globally for AMER/EMEA/APAC Sites
Duties:
Provide Global IT MOM Support for Project Aejas
Zscaler security appliance / OT segmentation of all manufacturing equiptment
Deploys the release of new technologies for OT Machines as well as installs, configures, maintains and performs system integration testing of machine/application operating systems at the manufacturing machine level
Responsible for troubleshooting machine integrated application problems as reported by users.
Provides new technical specifications to users based on application needs and anticipated growth, configuration , data extraction & retention, installs new machines and maintains the underlying infrastructure.
Provide ongoing support, integration, monitoring and maintenance of the MOM applications
Ensures that all changes to quality-relevant systems are documented and performed according to application validation guidelines and processes.
Will be Travelling up/to 40% Globally to all manufacturing sites AMER/EMEA/APAC
Skills:
Ability to work successfully within a team and build effective working relationships
Acts with a sense of urgency to resolve internal customer IT issues and delivers results in an efficient and timely manner
Effective interpersonal and communication skills (written/verbal)
Analytical and critical thinking skills
Able to multitask and prioritize work effectively
Detailed and organized ensuring customer requirements are met
Has a winning attitude and instills a passion for winning with other team members, an attitude which is demonstrated by a “can do” approach
Education:
Bachelor's Degree and 2 years of relevant experience, or Associate's Degree and 4 years of relevant experience, or High School Diploma or Equivalent and 6 years of relevant experience