What are the responsibilities and job description for the Smartsheet Administrator position at Fusion HCR?
Fusion HCR is hiring! Long term contract role for our client as a Smartsheet Administrator. This position is hybrid in Las Vegas, NV. Candidates must be local to Las Vegas NV.
Overview
Key Responsibilities
Smartsheet Platform Administration
Blueprint & Solution Design (Control Center)
Dashboard & Reporting
Training and Support
Required Skills & Experience
Preferred Qualifications
Overview
- Fusion HCR’s client is seeking a highly skilled and motivated Smartsheet Administrator to serve as the strategic owner and technical expert for their enterprise Smartsheet environment. This position will play a critical role in supporting the organization’s Lean Portfolio Management (LPM) and Agile delivery framework.
- The ideal candidate will bring creativity, curiosity, and initiative—someone capable of evaluating the current Smartsheet environment, identifying opportunities for improvement, and introducing innovative solutions to enhance project visibility and execution. This role requires a self-starter who works well independently or collaboratively within a team and takes direction from IT PMO leadership.
Key Responsibilities
Smartsheet Platform Administration
- Serve as the primary Smartsheet System Administrator, managing user licenses, security settings, access controls, and governance.
- Monitor platform performance, manage integrations (e.g., Jira, ADO, Salesforce, Slack, and third-party apps), and ensure data integrity.
- Establish and enforce best practices, naming conventions, and governance standards for sheets, reports, and workspaces.
- Stay current on new Smartsheet features, releases, and capabilities, and drive adoption where beneficial.
Blueprint & Solution Design (Control Center)
- Leverage Smartsheet Control Center to standardize project/program creation, structure, and reporting—particularly around Portfolio Epic/Value Stream and Execution/Project Blueprints.
- Gather stakeholder requirements and translate business needs into scalable Smartsheet solutions (sheets, forms, reports, workflows, dashboards).
- Manage the full lifecycle of Smartsheet solutions—from design and pilot to deployment, maintenance, and continuous improvement.
Dashboard & Reporting
- Design and maintain executive, portfolio, program, and project-level dashboards that provide real-time portfolio visibility.
- Create complex reports and formulas to consolidate and analyze data from multiple sources.
- Align reporting and dashboards with key performance indicators (KPIs) and strategic objectives to support informed decision-making.
- Lean Portfolio Management & Agile Enablement
- Support Lean Portfolio Management processes including strategic alignment, demand/resource management, and portfolio prioritization.
- Configure Smartsheet to visualize LPM metrics (flow, lead time, value delivery).
- Develop Agile-focused templates, Kanban boards, and reporting (e.g., burndown charts) to support teams using Scrum or Kanban methodologies.
- Partner with PMO/LPM teams to optimize processes and leverage Smartsheet capabilities for efficiency and predictability.
Training and Support
- Develop and deliver user training, documentation, and best practice guides for varying user levels.
- Provide advanced troubleshooting and support for Smartsheet automations, workflows, and formulas.
- Act as an internal advocate for Smartsheet adoption and effective usage across the organization.
Required Skills & Experience
- 5–7 years of experience as a Smartsheet Administrator, Solution Architect, or similar role.
- Deep technical expertise in Smartsheet, including Control Center and Blueprint management.
- Proven ability to build complex, data-driven dashboards and reports for executive and portfolio use.
- Strong understanding of Lean Portfolio Management (LPM) principles and ability to implement them in Smartsheet.
- Experience supporting Agile (Scrum/Kanban) or hybrid project environments.
- Hands-on experience with Smartsheet premium apps/integrations such as Bridge, Data Shuttle, Dynamic View, ADO/Jira Connector (highly desirable).
- Excellent communication and presentation skills with the ability to explain technical concepts to non-technical stakeholders.
Preferred Qualifications
- Smartsheet Certified User, Product Certified, or Certified Consultant.
- Familiarity with other Portfolio Management or Agile tools (e.g., Jira, Azure DevOps, Planview).
- Experience supporting enterprise or large-scale environments is strongly preferred.
- Gaming or hospitality industry experience is a plus.