Senior Product Manager - Infrastructure

About the Role

We’re seeking an experienced Senior Product Manager who will lead product planning, strategy, and execution across the full product lifecycle. This role will work closely with business partners, developers, and vendors to translate customer needs into scalable solutions—driving measurable results that meet revenue and satisfaction goals.

You’ll play a key role in shaping product vision, defining requirements, and launching solutions that make a lasting impact. The ideal candidate is a strategic thinker, relationship builder, and executional powerhouse capable of managing multiple initiatives while balancing detail orientation with big‑picture strategy.

Key Responsibilities

• Oversee product planning and execution throughout the product lifecycle, from concept to delivery and support.

• Gather and prioritize requirements through interviews, site visits, workshops, surveys, and business process analysis.

• Collaborate with business partners and vendors to define product concepts and align with corporate objectives.

• Serve as the central liaison between business stakeholders, technology teams, and external partners, ensuring smooth communication and execution.

• Develop comprehensive requirements documentation using standard templates and natural language.

• Work with developers and subject matter experts to establish technical vision and analyze usability, performance, and trade-offs.

• Build and manage technology budgets and product roadmaps, including development of business cases for capital investment.

• Drive continual service improvement by developing SLAs, managing stakeholder expectations, and identifying process efficiencies.

• Lead beta and pilot programs for early-stage products and drive adoption across the organization.

• Identify and propose creative, innovative product solutions that enhance business outcomes and customer engagement.

• Manage risk associated with change, ensuring compliance and operational readiness.

• Lead cross-functional teams in the development, approval, training, and communication of new products or enhancements.

• Monitor and analyze product performance, leveraging data and feedback to recommend improvements.

Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or related field; advanced degree preferred.

• 7 years of experience in Product Management or related roles, ideally within technology, operations, or SaaS environments.

• Proven success managing all stages of the product lifecycle from ideation through launch and beyond.

• Strong analytical, organizational, and leadership skills with the ability to manage multiple complex projects simultaneously.

• Exceptional communication skills with the ability to navigate technical and non‑technical discussions and influence at all levels.

• Experience with Agile or hybrid methodologies and enterprise‑wide requirements management tools (e.g., JIRA, Confluence, Aha!).

• Demonstrated ability to work cross-functionally and deliver measurable business results.

Why Join Us

You’ll have the opportunity to own your product vision, shape strategic direction, and work with collaborative teams that value innovation and excellence. If you thrive on transforming ideas into impactful solutions and driving real business value, we’d love to hear from you.