What are the responsibilities and job description for the Business Systems Analyst Salesforce position at Fusion HCR?
Salesforce Business Systems Analyst
Contract (6–12 months) | Onsite Hybrid in Las Vegas Preferred | Contract-to-Hire Option Available
Position Overview
Our client is seeking a Salesforce Business Systems Analyst to support key initiatives within their Lead-to-Cash transformation. This role will be responsible for gathering requirements, translating business needs into user stories, supporting solution enhancements across Salesforce Sales Cloud, CPQ, and Revenue Cloud (Advanced Revenue Management / ARM), and assisting with configuration and troubleshooting for end users.
This is a hands-on role partnering closely with business stakeholders, Salesforce administrators, and technical teams to improve workflow efficiency, quoting processes, pricing configuration, and revenue recognition.
Key Responsibilities
Required Skills & Experience
Preferred
Location / Work Schedule
Contract (6–12 months) | Onsite Hybrid in Las Vegas Preferred | Contract-to-Hire Option Available
Position Overview
Our client is seeking a Salesforce Business Systems Analyst to support key initiatives within their Lead-to-Cash transformation. This role will be responsible for gathering requirements, translating business needs into user stories, supporting solution enhancements across Salesforce Sales Cloud, CPQ, and Revenue Cloud (Advanced Revenue Management / ARM), and assisting with configuration and troubleshooting for end users.
This is a hands-on role partnering closely with business stakeholders, Salesforce administrators, and technical teams to improve workflow efficiency, quoting processes, pricing configuration, and revenue recognition.
Key Responsibilities
- Serve as the primary liaison between business stakeholders and Salesforce technical teams.
- Support the Lead-to-Cash process including quoting, pricing, approvals, contract management, billing, and revenue recognition workflows.
- Work within Salesforce CPQ to support configuration, quoting rules, bundle structures, approvals, and quote generation.
- Assist in implementing and optimizing Revenue Cloud / Advanced Revenue Management (ARM) solutions.
- Write clear and concise user stories, business requirements, acceptance criteria, and feature definitions.
- Perform hands-on configuration where needed (e.g., page layouts, fields, flows, reports).
- Troubleshoot user issues, process gaps, integration challenges, and data discrepancies.
- Collaborate with cross-functional teams including Sales Operations, Finance, Revenue, and IT.
- Participate in sprint planning, backlog grooming, and release activities in an Agile environment.
Required Skills & Experience
- 3 years experience as a Salesforce Business Analyst or Business Systems Analyst supporting enterprise Salesforce environments.
- Experience with Salesforce CPQ including quote configuration, pricing logic, approvals, and product modeling.
- Experience with Salesforce Revenue Cloud / ARM (Advanced Revenue Management) or similar billing/revenue recognition platforms.
- Strong understanding of Lead-to-Cash or Quote-to-Cash processes.
- Ability to write user stories, requirements, workflows, and documentation.
- Strong analytical and troubleshooting skills.
- Experience collaborating in Agile/Scrum environments.
Preferred
- Basic Salesforce Admin configuration experience (Flows, Validation Rules, Reporting, Page Layouts).
- Salesforce Certifications (Admin, CPQ Specialist, Business Analyst) are a plus.
- Experience working with enterprise SaaS / cloud-based environments.
Location / Work Schedule
- Las Vegas candidates preferred.
- Hybrid onsite schedule (team-defined).
- Contract with the option to convert to full-time.
