Front Desk Coordinator

Funtastic Gymnastics is seeking a friendly and organized Front Desk Coordinator to be the welcoming face of our gymnastics school. This role is essential in ensuring excellent customer service, smooth administrative operations, and a positive experience for clients and guests. We are located at 1475 Moffat Blvd #7, Manteca, CA

Applications will be accepted through August 1, 2025. All applications will be responded to. 

Essential Responsibilities

• Greet and assist customers with inquiries, registrations, scheduling, and payments.
• Process memberships, manage attendance, and maintain accurate billing records.
• Answer phones, emails, and other communications professionally.
• Provide information on programs, pricing, and upcoming events.
• Assist with maintaining a clean, organized, and welcoming facility.
• Coordinate with coaches and staff for daily operational needs.
• Support class enrollment, monitor rosters, and assist in filling open class spots.
• Manage office communications, signage, and informational materials.
• Coordinate and support special events as needed.
• Train new staff on office procedures and maintain an accurate Office Handbook.
• Resolve customer concerns and escalate complex issues when necessary.
• Oversee basic operations in the absence of management.
• Perform additional duties as assigned.

Required Qualifications

• Strong communication and customer service skills.
• Organizational skills and attention to detail.
• Basic computer proficiency (registrations, emails, payment processing).
• At least one year of office or customer-facing experience in a fast-paced environment.
• Friendly, welcoming demeanor and a professional attitude.
• Ability to multitask and stay calm under pressure.
• Must obtain and maintain valid CPR/AED/First Aid certification (cost paid by employer).
• Must complete a Department of Justice Live Scan and Child Abuse Central Index background check with clear results, as required by California law for roles with minors (AB 506).
• Hiring Process: We comply with California’s Fair Chance Act. We will not ask about criminal history until a conditional offer has been made. Should any concern arise from background check results, we’ll conduct an individualized assessment, provide written notice, and allow for your response before making any final employment decision.

Preferred Qualifications

• Experience with Google Workspace and Microsoft Office.
• Familiarity with gymnastics programs or willingness to learn quickly.
• Previous experience coordinating events or staff training.

Schedule & Flexibility

• Core schedule: Monday–Friday, 1 pm–7 pm.
• Must be available for occasional Saturday shifts and additional/extended hours during events, projects, or in coverage situations.

Career Path & Growth Opportunity

• This is initially a part-time position with strong potential to expand into a full-time role, as you take on additional responsibilities and support larger events or seasonal programming.

Salary: $20 - $24 per hour depending on experience

Benefits

• Sick pay
• Simple IRA with employer 3% match
• Discounted tuition for your immediate family
• Medical benefits with employer contribution (full time staff)

Salary : $20 - $24