What are the responsibilities and job description for the Team Member – Guest Services & Attractions position at Funtastic Depot Hoffner LLC?
Job Overview
We are seeking energetic, reliable, and customer-focused Team Members to join our dynamic environment. In this role, you may assist in front desk operations, admissions, sales transactions, or attraction monitoring to ensure a safe, fun, and memorable experience for every guest.
As a key part of our team, you will help maintain smooth daily operations, deliver outstanding customer service, and contribute to a positive and welcoming atmosphere. This paid position offers an exciting opportunity to develop customer service, sales, and operational skills while working in a fast-paced, community-focused setting.
Responsibilities
- Greet guests warmly and provide clear information about services, attractions, and policies
- Assist with admissions, ticketing, and membership processing when assigned to front desk
- Operate POS (Point of Sale) systems accurately for sales and transactions
- Handle cash and credit card payments responsibly and with integrity
- Monitor attractions to ensure guest safety and enforce park rules in a professional manner
- Maintain cleanliness and organization of assigned areas, including front desk or attraction zones
- Promote additional products, services, or memberships when appropriate
- Provide excellent customer service by addressing guest questions or concerns promptly
- Communicate effectively with team members and supervisors to ensure smooth operations
Qualifications
- Previous customer service, retail, cashier, or recreational experience preferred
- Ability to work in a fast-paced, high-energy environment
- Strong English communication skills required; bilingual abilities (Spanish or Portuguese) are a plus
- Basic math skills for handling transactions accurately
- Friendly, approachable, and professional demeanor
- Ability to stand for extended periods and remain attentive while monitoring attractions
- Strong attention to detail and commitment to safety
- Team-oriented mindset with a positive attitude
Why Join Us?
Join a team dedicated to creating memorable experiences for every guest. This role provides opportunities to grow your customer service, sales, and operational skills while being part of a supportive and energetic workplace. We value individuals who bring enthusiasm, responsibility, and a strong work ethic to work every day.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14