What are the responsibilities and job description for the Discovery Call Specialist position at Functional Medicine Center of New Jersey?
Part-Time Discovery Call Specialist (Remote)
Location: Remote (Work from Home)
Schedule: Part-Time (Approximately 10-20 hours per week)
Compensation: $25 per hour
About the Role
We are seeking a warm, engaging, and organized Discovery Call Specialist to be the first point of contact for individuals interested in learning about our Functional Medicine Center. This role is ideal for someone who genuinely enjoys connecting with people, listening to their health concerns, and helping guide them toward the next step in their wellness journey.
Our goal is to educate, build trust, and determine whether our practice is the right fit for each potential patient.
Responsibilities
- Conduct scheduled discovery calls via Zoom and phone.
- Listen carefully to prospective patients' health concerns and goals.
- Explain our functional medicine approach and patient journey in a clear, compassionate manner.
- Answer general questions about our services and programs.
- Schedule appointments and document conversations accurately in our CRM.
- Ensure patient forms are submitted on a timely basis
- Follow up with prospective patients who are considering becoming a patient.
- Maintain timely communication through email and phone.
- Collaborate with our team to ensure an exceptional patient experience.
We're Looking for Someone Who Is:
- Friendly, personable, and naturally empathetic.
- An excellent communicator with a confident phone and Zoom presence.
- Passionate about health, wellness, and helping others.
- Organized, dependable, and detail oriented.
- Comfortable working independently from home.
- Tech-savvy and able to quickly learn new software systems.
- Professional while creating a warm and welcoming experience.
Qualifications
- Previous customer service, patient care, wellness, healthcare, or sales experience preferred.
- Excellent verbal and written communication skills.
- Strong computer skills, including experience with Zoom, email, and CRM or scheduling software.
- Ability to multitask while maintaining accuracy.
- Reliable internet connection and dedicated home workspace.
What We Offer
- Remote work with a flexible part-time schedule.
- Supportive and collaborative team environment.
- Meaningful work helping people begin their health journey.
- Opportunity to grow within a rapidly expanding functional medicine practice.
If you are passionate about health, enjoy building relationships, and love helping people feel heard, we'd love to hear from you.
Pay: $25.01 - $30.12 per hour
Benefits:
- Flexible schedule
- Work from home
Work Location: Hybrid remote in Saddle River, NJ 07458
Salary : $25 - $30