What are the responsibilities and job description for the Front Desk Receptionist position at Function Therapy Specialists?
Job Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and staff, ensuring a positive and professional experience. Your energetic approach and excellent organizational skills will help maintain smooth office operations and foster a welcoming environment. This paid position offers an exciting opportunity to develop your administrative expertise while supporting a vibrant team dedicated to excellence.
Duties
- Greet visitors and clients warmly, providing exceptional customer service and ensuring they feel valued from the moment they arrive
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle incoming correspondence, emails, and inquiries with promptness and accuracy
- Maintain organized files, data entry logs, and records using Microsoft Office, Google Workspace, and other office management tools
- Schedule appointments, manage calendars, and coordinate meetings for staff members or medical/dental practitioners as needed
- Perform clerical tasks such as proofreading documents, filing paperwork, and updating databases
- Support office management activities including supply inventory, basic bookkeeping, and administrative support tasks
Qualifications
- Proven experience in office administration or clerical roles with excellent organizational skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills
- Experience with multi-line phone systems and phone etiquette to handle high-volume calls confidently
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Previous experience as a front desk or medical/dental receptionist is a plus
- Demonstrated customer service skills with a friendly demeanor and professional communication style
- Ability to manage time efficiently, prioritize tasks effectively, and maintain attention to detail during proofreading and data entry tasks
Join us in creating a welcoming environment where professionalism meets enthusiasm! This role offers the chance to grow your administrative skills while making a meaningful impact every day. We value energetic individuals who thrive on organization, communication, and delivering outstanding support to our team and visitors alike.
Expected hours: 40.0 per week
Work Location: In person