What are the responsibilities and job description for the Property Management & Leasing Assistant – Milwaukee/Kenosha position at Fulton Grace Realty?
Compensation: $45,000 – $65,000 (Compensation includes base salary plus commission based on leasing performance)
Location: Milwaukee, WI (travel to Kenosha required)
Type: Full-Time | On-Site/Field-Based
Title: Leasing & Resident Services Coordinator
Enjoy a fast paced career in real estate with a firm that has been named one of the "Top Workplaces". We are diverse, inclusive, hardworking and share a commitment to excellence.
We take pride in our work and we're seeking like-minded, self starters to positively contribute to our team atmosphere as we continue to expand in Wisconsin.
Role Overview
We are seeking a highly responsive, detail-driven Leasing & Resident Services Coordinator to support our expanding Wisconsin portfolio across Milwaukee and Kenosha. This role is heavily leasing-focused—driving occupancy, maximizing rent potential, and delivering an exceptional prospective resident experience—while also supporting day-to-day field operations at scattered-site properties. The position will be under the mentorship of the company founder, a highly successful industry leader in Real Estate.
The ideal candidate thrives in a fast-paced environment, communicates quickly and professionally, and is comfortable working both independently in the field and collaboratively with the central operations team.
Key Responsibilities
Leasing Operations (Primary Function)
- Create, update, and optimize rental listings across major advertising platforms.
- Perform weekly market rent evaluations and make pricing/marketing recommendations.
- Provide weekly leasing activity reports, including lead volume, showing activity, and conversion metrics.
- Conduct on-site and virtual showings across Milwaukee and Kenosha.
- Maintain hyper-responsive lead follow-up, ensuring same-day communication with prospective tenants.
- Manage the full leasing pipeline in AppFolio (or similar), including screening follow-up, submitting application packages to the operations team and executing application status updates.
- Coordinate professional photos, signage, and listing readiness for each vacancy.
- Oversee lease execution process, ensuring accuracy, compliance, and timely document completion.
- Communicate with existing residents to provide lawful notice of showings for occupied units.
- Unit readiness verifications prior to showings (heat on, electric on, cleanliness, access).
On-Site & Operational Support (Secondary Function)
- Perform light common-area and exterior walkthrough inspections when on-site for showings.
- Conduct pre-move-out walkthroughs and communicate turnover needs to the operations team.
- Complete move-in quality checks and confirm readiness before resident arrival.
- Oversee move-in communication, ensuring residents receive instructions, contacts, and expectations.
- Complete new resident check-ins (phone/email) within the first 7 days of occupancy to ensure satisfaction and identify early issues.
- Support general field tasks as needed across the Wisconsin portfolio.
- Assist with resident events to foster a sense of community within the building.
- Contribute to process enhancements to further refine the resident experience
Qualifications
- 1–3 years of experience in leasing or property management related role.
- Strong understanding of residential leasing process; scattered-site experience preferred.
- Must be highly responsive, organized, and comfortable managing a high volume of leads.
- Reliable transportation; ability to travel regularly between Milwaukee and Kenosha.
- Proficiency with AppFolio, Yardi, or similar property management software (preferred).
- Strong written and verbal communication skills; professionalism in all client and resident interactions.
Key Competencies
- Responsiveness & Follow-Through: Rapid communication with applicants, residents, and team members.
- Field Readiness: Comfortable conducting showings, inspections, and in-unit walkthroughs.
- Market Awareness: Ability to evaluate comps and recommend pricing adjustments.
- Service-Oriented Mindset: Friendly, clear communication with prospects and residents.Strong interpersonal skills to build and maintain relationships with residents, team members and clients.
- Self-Management: Ability to structure daily priorities across multiple locations.
Compensation & Incentives
What We Offer
- A vibrant team atmosphere and leadership that always has your back
- Base salary bonus with an opportunity to advance within property management - both financially and professionally!
- Full support from our dedicated supervisory staff and training managers. Our job is to ensure your success and happiness!
- The possibility of a flexible office/work from home schedule
- Health and dental insurance benefits
- Staff appreciation events, lunches and happy hours
- 401(k) retirement plan matching
- Two weeks PTO, 5 days sick leave, and 10 paid holidays (including birthdays off)!
- Commission: Leasing bonus of $300 per showing converting the lead to an executed lease.
- Company travel stipend for inter-city travel.
How Success Will be Measured
- Vacancy days reduced across the Wisconsin portfolio.
- Lead response times
- Lead Conversion Rates
- Accuracy and completeness of assigned tasks.
- Reliability in field execution (inspections, walk-throughs, photo coordination).
- Resident Move In Satisfaction Scores
Salary : $45,000 - $65,000