What are the responsibilities and job description for the CRIMINAL INFORMATION SYSTEMS TECHNICIAN position at Fulton County?
UNCLASSIFIED POSITION IN THE FULTON COUNTY SHERIFF'S OFFICE
AVAILABLE SHIFT ASSIGNMENTS: 3PM - 11PM OR 11PM - 7AM
MUST BE FLEXIBLE TO WORK VARIOUS SHIFTS AS NEEDED, INCLUDING NIGHTS, HOLIDAYS AND WEEKENDS - 24/7 OPERATIONS
Primary Responsibilities
High school diploma or GED required; supplemented by one year of clerical or customer service experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training must be obtained within first 90 days of employment.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. May be required to pass a typing test as a condition of employment. If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer.
Purpose Of Classification
The purpose of this classification is to perform work relating to entry and retrieval of information from the Georgia Crime Information Center (GCIC) and the National Crime Information Center (NClC) systems. Assignment location may vary.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Processes inmates into the jail booking and fingerprinting inmate, updating inmate records with court dispositions and criminal arrest warrants; schedule and/or prepare the Court calendar for inmates to appear in court; disseminate sensitive GCIC databanks via GCIC/NCIC terminal computer to other law enforcement agencies; communicate via digital mobile devices with emergency dispatcher; register Sex Offenders on the National Offender Registry Systems and enter court ordered temporary and permanent protection orders (TPO) on databanks;
Respond to GCICI/ NCIC hit request from other agencies; performs GCIC/NClC wanted person's inquiry on offenders admitted to the jail; place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies; process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe; process court orders to admit and/or release inmates from the jail.
Update inmate record upon receipt of case dispositions or court order; enter warrants; maintain inmate data, charge status and/or disposition in odyssey; validate GCIC/NCIC warrant entries; modify and cancel warrants on GCIC/NCIC and in odyssey; Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies; Monitor GCIC/NCIC Computer Terminal; Prepares Calendars for the next day court transport.
Clears/removes all invalid warrants entry from the GCIC/NCIC; conduct Criminal History background investigations via GCIC/NCIC computer terminals.
Perform customer service functions in person, by telephone, by email, or by mail; respond to routine questions and complaints; research problems and initiate problem resolution; refer complex complaints/problems to appropriate personnel. Processes a variety of documentation associated with department operations within designated timeframe and adherence to established procedures.
Operate or use various equipment and supplies in order to complete work assignments; operate a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e-mail, or other systems and software; and operates general office equipment as necessary to complete essential functions.
Additional Functions
Performs other related duties as required.
Special Requirements
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.
ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. WE DO NOT ACCEPT ADDITIONAL INFORMATION AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.
Performance Aptitudes
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.
It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.
01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. Please review all applications for accuracy and make all corrections before submitting because errors can result in not meeting the minimum qualifications. We do not accept additional information after your application has been received by the Department of Human Resources Management. Do you accept these conditions?
What is your highest level of education completed?
If you have received some college credits related to this position, but DID NOT receive your degree, how many college credits did you earn?
Select the option that best describes your months/years of clerical or customer service experience.
This position requires Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training. Certification must be obtained within the first 90 days of employment. Do you understand this requirement?
If applicable, please describe your data entry experience (do not type "see resume"), listing the specific work duties and responsibilities and the organization and dates of employment in which you performed data entry. If you do not have data entry experience, write N/A in the box below.
07
Can you accurately type 50 wpm on a computer keyboard, and if so, are you willing to take a typing test as a condition of employment?
All applicants must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment with the Fulton County Sheriff's Office. Do you agree to this?
Please be advised that the Fulton County Sheriff's Office is a 24 hour 7 day a week operation and that this position will be required to work on all shifts, weekends, and holidays. Do you agree to this?
Do you agree to work in the Fulton County Jail?
Are you bi-lingual? If so, please provide the languages that you speak.
12
How did you hear about this recruitment? If you were referred by an employee, please list the employee's full name below.
AVAILABLE SHIFT ASSIGNMENTS: 3PM - 11PM OR 11PM - 7AM
MUST BE FLEXIBLE TO WORK VARIOUS SHIFTS AS NEEDED, INCLUDING NIGHTS, HOLIDAYS AND WEEKENDS - 24/7 OPERATIONS
Primary Responsibilities
- Administrative Support: Read and understand different criminal charges and documents; perform various administrative duties as needed
- Data Entry and Maintenance: Accurately input and update criminal justice information into various databases, including arrest records, warrants, and incident reports
- Data Retrieval and Analysis: Retrieve and analyze criminal information to assist in investigations, identify trends, and generate reports
- Security and Compliance: Ensure compliance with data privacy and security regulations, including access controls and strict confidentiality protocols
- Collaboration: Work closely with law enforcement agencies and officers, analysts, and other stakeholders to support their investigative needs
- Technical Skills: Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, etc.), computer systems, databases, and data entry
- Attention to Detail: Ability to accurately input and verify data
- Problem-Solving: Strong problem-solving and analytical skills
- Communication Skills: Effective communication skills, both written and verbal
- Security Awareness: Understanding of data security protocols and best practices
- Criminal Justice Knowledge: Basic knowledge of criminal justice principles and procedures
- Stress Tolerance: Ability to work under pressure and handle sensitive information
- Previous experience working in a Booking Unit
- Experience with specific criminal justice information systems (e.g., GCIC, NCIC, RMS, etc.)
- Requires an extensive background check
- Shift Work: May involve working non-standard hours or shifts, as required
High school diploma or GED required; supplemented by one year of clerical or customer service experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training must be obtained within first 90 days of employment.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. May be required to pass a typing test as a condition of employment. If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer.
Purpose Of Classification
The purpose of this classification is to perform work relating to entry and retrieval of information from the Georgia Crime Information Center (GCIC) and the National Crime Information Center (NClC) systems. Assignment location may vary.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Processes inmates into the jail booking and fingerprinting inmate, updating inmate records with court dispositions and criminal arrest warrants; schedule and/or prepare the Court calendar for inmates to appear in court; disseminate sensitive GCIC databanks via GCIC/NCIC terminal computer to other law enforcement agencies; communicate via digital mobile devices with emergency dispatcher; register Sex Offenders on the National Offender Registry Systems and enter court ordered temporary and permanent protection orders (TPO) on databanks;
Respond to GCICI/ NCIC hit request from other agencies; performs GCIC/NClC wanted person's inquiry on offenders admitted to the jail; place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies; process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe; process court orders to admit and/or release inmates from the jail.
Update inmate record upon receipt of case dispositions or court order; enter warrants; maintain inmate data, charge status and/or disposition in odyssey; validate GCIC/NCIC warrant entries; modify and cancel warrants on GCIC/NCIC and in odyssey; Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies; Monitor GCIC/NCIC Computer Terminal; Prepares Calendars for the next day court transport.
Clears/removes all invalid warrants entry from the GCIC/NCIC; conduct Criminal History background investigations via GCIC/NCIC computer terminals.
Perform customer service functions in person, by telephone, by email, or by mail; respond to routine questions and complaints; research problems and initiate problem resolution; refer complex complaints/problems to appropriate personnel. Processes a variety of documentation associated with department operations within designated timeframe and adherence to established procedures.
Operate or use various equipment and supplies in order to complete work assignments; operate a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e-mail, or other systems and software; and operates general office equipment as necessary to complete essential functions.
Additional Functions
Performs other related duties as required.
Special Requirements
- All applicants must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment with the Fulton County Sheriff's Office.*
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.
ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. WE DO NOT ACCEPT ADDITIONAL INFORMATION AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.
Performance Aptitudes
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.
It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.
01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. Please review all applications for accuracy and make all corrections before submitting because errors can result in not meeting the minimum qualifications. We do not accept additional information after your application has been received by the Department of Human Resources Management. Do you accept these conditions?
- Yes
- No
What is your highest level of education completed?
- High School Diploma or G.E.D. Equivalent
- Some College
- Associate Degree
- Bachelor Degree
- Master Degree
- Doctoral Degree
If you have received some college credits related to this position, but DID NOT receive your degree, how many college credits did you earn?
- 0 - 29 Semester Hours
- 30 - 59 Semester Hours
- 60 - 89 Semester Hours
- 90 -119 Semester Hours
- 0 - 44 Quarter Hours
- 45 - 89 Quarter Hours
- 90 - 134 Quarter Hours
- 135 - 179 Quarter Hours
- Does not apply
Select the option that best describes your months/years of clerical or customer service experience.
- 0 to 5 months
- 6 months less than 1 year
- 1 year or more
This position requires Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training. Certification must be obtained within the first 90 days of employment. Do you understand this requirement?
- Yes
- No
If applicable, please describe your data entry experience (do not type "see resume"), listing the specific work duties and responsibilities and the organization and dates of employment in which you performed data entry. If you do not have data entry experience, write N/A in the box below.
07
Can you accurately type 50 wpm on a computer keyboard, and if so, are you willing to take a typing test as a condition of employment?
- Yes
- No
All applicants must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment with the Fulton County Sheriff's Office. Do you agree to this?
- Yes
- No
Please be advised that the Fulton County Sheriff's Office is a 24 hour 7 day a week operation and that this position will be required to work on all shifts, weekends, and holidays. Do you agree to this?
- Yes
- No
Do you agree to work in the Fulton County Jail?
- Yes
- No
Are you bi-lingual? If so, please provide the languages that you speak.
12
How did you hear about this recruitment? If you were referred by an employee, please list the employee's full name below.
- Required Question