Quality Assurance Regional Manager

Now Hiring a Kitchen Regional Quality Assurance Manager in Palmdale, CA. Candidate must have experience in Food Industry to be considered for role.

Job Title: Kitchen Quality Assurance Regional Manager

Location: Region Specific (Travel Required)

Reports to: Kitchen Sr. Food Safety General Manager

Employment Type: Full-Time, Exempt

Benefits: Medical, Dental, AD & D, Discretionary Bonus

Pay: $80-$95K

Job Purpose:

We are seeking an experienced Regional Quality Assurance Manager to help develop, manage

and supervise a comprehensive quality and food safety program across multiple locations,

ensuring product and service consistently meet regulatory standards and customer expectations.

The role focuses on achieving business goals through consistent quality and customer

satisfaction. The Regional QA Manager is required to conduct scheduled, as well as

unannounced, internal inspections, audits and peer reviews at Kitchen operations sites. The

Regional QA Manager is responsible for implementing and improving quality management

systems, training staff, monitoring performance, investigating complaints, and coordinating with

other departments to uphold the integrity of the products. 

Key Responsibilities:

- Team Leadership: Lead and oversee quality and food safety programs across all client

locations ensuring alignment with client standards, customer expectations, and

regulatory requirements. This includes managing, mentoring, and developing a team of

10 Quality professionals located throughout the Region ensuring effective collaboration

and performance across different time zones.

- Program Management: Develop, implement, and manage comprehensive food safety

and quality management systems, including HACCP (Hazard Analysis Critical Control

Points) and other food safety programs according to SQF, USDA, FDA and customer

requirements.

- Compliance and Audits: Conduct internal audits and support external audits to ensure

all facilities comply with corporate, customer, and government regulations. Ensure

compliance with food safety regulations and standards from federal, state, and customer

bodies. This includes preparing for and coordinating with regulatory and third-party

auditors. They are also responsible for maintaining all quality and food safety records and

documentation, such as standard operating procedures (SOPs), SSOPs.

- Process Improvement: Identify and lead quality improvement initiatives to reduce

waste, improve consistency, and prevent food safety issues.

- Risk assessment and Problem-Solving: Investigate non-conformance issues, product

complaints, and food safety incidents, and facilitate the implementation of corrective and

preventative actions. Investigate quality- food safety issues, customer complaints, and

non-conformities, and implement corrective actions.

- Operational Oversight: Supervise and manage the quality assurance and sanitation staff,

ensuring daily tasks are completed and Food safety and quality standards are maintained

throughout the client operations. Train staff in food safety protocols and procedures.

Qualifications:

- Minimum 5-7 years of progressive experience in Quality Assurance, Regulatory

compliance, or food safety role.

- Ability to manage multiple priorities in a fast-paced environment.

- Bachelor’s degree in food science, public health, biology, microbiology, or related field; equivalent experience considered.

- Demonstrated leadership in managing and developing diverse teams

- Strategic thinker with strong organizational, analytical, and communication skills.

- HACCP Certification

- PCQI/FSMA Certification

- Food Defense Certification

- SQF Practitioner

- Ability to travel as required and work flexible hours, including weekends and holidays.

Work Environment and Physical Requirements:

The work environment and physical demands described here are representative of those that an

employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

- Ability to lift up to 50 pounds and work in warehouse/service center environments with

variable temperatures.

- Must be able to safely operate around heavy moving equipment in a fast-paced setting.