What are the responsibilities and job description for the Center Manager position at FullSpeed Automotive?
Company Description
FullSpeed Automotive® is a leading platform in the automotive aftermarket services industry, providing oil changes, tire services, brake services, and car washes across multiple brand formats. With a strategic network of 690 franchised and company-owned locations, FullSpeed focuses on serving high-growth markets. Its flagship brands, Grease Monkey® and SpeeDee Oil Change & Auto Service®, are recognized for their reliability and exceptional customer service. Headquartered in Greenwood Village, Colorado, the company is committed to delivering superior services to meet a wide array of customer needs.
Role Description
The Center Manager oversees day-to-day operations at our Canton, GA location in this full-time, on-site role. Responsibilities include managing and guiding staff, ensuring service quality and operational efficiency, achieving sales and performance goals, and maintaining a strong customer focus. The Center Manager will also handle inventory management, staff scheduling, and compliance with operational policies. This role plays a critical part in creating a positive and productive work environment while ensuring customer satisfaction and loyalty.
Qualifications
- Leadership and team management skills to supervise, train, and motivate staff effectively.
- Strong operational and organizational abilities in areas like inventory management, scheduling, and compliance.
- Customer service and communication skills to deliver an exceptional experience and foster customer loyalty.
- Basic understanding of automotive services, including oil changes, tires, and brakes, is highly preferred.
- Experience with sales and financial performance management, including achieving revenue and profitability targets.
- Proven problem-solving abilities and the capacity to make quick and efficient decisions under pressure.
- High school diploma or equivalent required; additional certifications or management training is a plus.