What are the responsibilities and job description for the Sales Lead Coordinator position at Fuller Heating, Air Conditioning, Plumbing & Electrical?
Job Title: Sales Lead CoordinatorCompany: Fuller Services HVAC**Location: Muscle Shoals, AL **
About Us:Fuller Services HVAC is a trusted provider of heating, ventilation, and air conditioning solutions, committed to delivering exceptional service and comfort to our customers. We pride ourselves on professionalism, reliability, and a customer-first approach.
We are seeking a highly organized and motivated Sales Lead Coordinator to join our growing team. In this role, you will be responsible for managing incoming sales inquiries, qualifying leads, and ensuring a smooth handoff to our sales team. This position is critical to driving revenue growth and delivering an outstanding customer experience.
Key Responsibilities
Fuller Services HVAC is an equal opportunity employer.
About Us:Fuller Services HVAC is a trusted provider of heating, ventilation, and air conditioning solutions, committed to delivering exceptional service and comfort to our customers. We pride ourselves on professionalism, reliability, and a customer-first approach.
We are seeking a highly organized and motivated Sales Lead Coordinator to join our growing team. In this role, you will be responsible for managing incoming sales inquiries, qualifying leads, and ensuring a smooth handoff to our sales team. This position is critical to driving revenue growth and delivering an outstanding customer experience.
Key Responsibilities
- Handle incoming calls, emails, and online inquiries from prospective customers
- Qualify and prioritize leads based on service needs and urgency
- Schedule appointments and coordinate with sales representatives and technicians
- Maintain accurate records of customer interactions in CRM systems
- Follow up with leads to ensure timely conversion and customer satisfaction
- Collaborate with marketing and sales teams to improve lead generation strategies
- Track and report on lead activity and conversion metrics
- Previous experience in sales support, customer service, or HVAC industry preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficiency with CRM software and Microsoft Office
- Ability to work in a fast-paced environment and manage multiple priorities
- Detail-oriented with a proactive mindset
- Competitive salary performance incentives
- Health benefits and paid time off
- Opportunities for growth and advancement
- Supportive and team-oriented work environment
Fuller Services HVAC is an equal opportunity employer.