What are the responsibilities and job description for the Security Assistant Shift Supervisor position at Full House Resorts?
Who WE are:
Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated
for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.
Who WE are looking for:
Assist Security Shift Supervisor with ensuring compliance with Illinois Gaming Commission, departmental, and company regulations.
What is expected of YOU:
- Excellent internal/external guest service;
- Assist with Supervising and instructing employees on shift in proper performance of job duties to provide for the safety and security of guests, employees, and property;
- Assist in training and briefing staff before each shift regarding the days’ events and any problems to monitor;
- Maintain shift schedule and delegate work assignments;
- Review and approve all reports written during assigned shift;
- Review and approve all arrests; respond to emergencies and any serious incidents;
- Oversee and maintain key security;
- Ensure officers maintain a high degree of professionalism by adhering to all laws, regulations, departmental policies and procedures, and American Place policies and procedures;
- Cooperate with and coordinate requests for local law enforcement and emergency response agencies;
- Assist security officers with assigned duties when necessary;
- Follow direction of surveillance personnel;
- Closely scrutinize all activities to ensure protection of company assets in accordance with state regulations;
- Properly administer drug testing for post-accident and reasonable suspicion according to company policy;
- Ensure that cut-off procedures are followed;
- Ensure Responsible Gaming and that no minors are allowed to remain on the gaming floor or served alcohol;
- Other reasonable duties as assigned.
Experience YOU will need:
- High School Diploma or G.E.D required
- 1-2 Years related experience with a minimum of 6 months casino security experience in a supervisory capacity
- Open availability to work holidays and weekends
- Bilingual is a plus
Physical Requirements:
- Able to lift more than 20lbs
- Able to push/pull up to 75lbs
- Must be able to stand and walk for the duration of the shift
- Ability to reach, kneel, bend, and moderate strenuous physical exertion.
Certificates, Licenses, Registrations:
-
Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.
Benefits/Perks:
- Medical, Dental, Vision
- 401K: Matches 50% of your contribution, up to 4% of eligible contribution
- Educational Tuition Reimbursement
- Paid Time Off
- Ventra Program, EAP programs, etc.
Salary Range:
- $22-$33
Company Statement on EOAA:
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Salary : $22 - $33