What are the responsibilities and job description for the Floor Attendant - Part-Time and Full-Time position at Full House Resorts?
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Ensures proper operation of slot equipment on the casino floor at all times.
- Monitors casino floor constantly, assists guests with all minor machine problems, machine payouts and machine fills.
- Responsible for clearing bill validator jams, Ticket In Ticket Out (TITO) jams, and TITO paper replacement.
- Provides customers with currency for operating slot machines or for conducting other gaming activities.
- Handles jackpot payments after appropriate approvals are obtained.
- Receives, secures, handles, counts, reconciles, and distributes large sums of money accurately and promptly.
- Completes required casino forms for slot jackpot/fill slips and follows set procedures for re-filling. Verifies all moneys at the beginning and end of each assigned work shift, as directed.
- Maintains effective working relationships and good customer service skills with all guests and employees. Provides personalized attention and assistance to customers.
- Verifies customer winnings and explains gaming rules and regulations, as necessary.
- Performs responsibilities in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.
- Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
QUALIFICATION REQUIREMENTS:
- Demonstrated knowledge of casino operations, gaming rules, and regulations.
- Demonstrated experience receiving, securing, handling, counting, reconciling, and distributing large sums of money.
- Demonstrated working knowledge of slot machine games and operations.
- Demonstrated effective and diplomatic customer service and communication skills, which include contacts with employees and guests.
- Demonstrated experience performing within specific deadlines or under pressure.
- Demonstrated experience in problem-solving, organizing, and prioritizing work.
- Ability to work well with people and create a fun environment for guests.
EDUCATION AND/OR EXPERIENCE:
- Graduation from High School or equivalent. Graduation from a gaming school or equivalent is preferred.
- One (1) or more years of recent and related gaming experience, preferably in slot operations.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Must have a valid and current State of Colorado Gaming License
- Must be at least eighteen (18) years of age.
PHYSICAL DEMANDS: Essential duties involve performing physical exertion, including frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, crouching, and standing for an entire work shift with standard breaks. Essential duties require lifting various gaming equipment, including coins weighing up to 30 pounds. Essential duties include working a flexible workweek with additional hours on a routine basis.
COMPENSATION AND BENEFITS:
$12.14 an hour, based on experience, plus gratuities
Full House Resorts provides a robust benefits package for all employees and eligible family members, including:
- Health & Wellness: Medical (full-time only), HSA, FSA, Dental, and Vision coverage.
For the employees, Full House Resorts provides:
- Financial Security: Life insurance, disability coverage, and supplemental benefits.
- Retirement Savings: 401(k) plan with company matching after one (1) year of service.
- Paid Time Off: Generous PTO program.
- Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
- Wellness Perks: Complimentary local gym membership.
- Professional Growth: Tuition reimbursement and career development opportunities.
- Exclusive Discounts: Employee savings on hotel and resort services.
Salary : $12