What are the responsibilities and job description for the Client Services Associate position at Full Good Fulfillment & Logistics?
Open Position: Client Services AssociateRole and ResponsibilitiesWe are looking for a Client Services Associate to support our rapidly growing, fast-paced team. Additional duties and responsibilities commensurate and as assigned to the CEO, Director of Operations and by FG Fulfillment ownership.Qualifications and Education RequirementsHigh School Diploma/GED required, College Degree preferredPrevious proven work experience within the warehouse and/or fulfillment space preferred but not requiredAbility to stand for long periods of time, if requiredStrong attention to detail and very coachable with good communication skillsStrong computer skills and ability to learn new software programsEfficient & quick learnerKnowledge of USDA Regulatory Standards relative to food product warehousing (FIFO, HACCP, etc)Ability to follow directions closely and provide every client with a unique Customer Service experiencePreferred Skills & General Job DescriptionKnowledge of Word, Excel, PPT, Google DriveShopify and shipping experience is a plusSupport Internal management with various tasks including but not limited to: printing packing slips and labels, invoicing, customer service, emailing/phone/zoom communications with clients and morePerform weekly internal evaluation reports for clientsAssist with inventory counts and communicate with clients when inventory levels are lowAdhere to various health and safety protocols as well as attending regular trainingsPack & Fulfill Boxes... YES! Everyone will fulfill boxes, from time to timeHelp keep the warehouse and office area clean by sweeping, taking out trash, recycling, etc.Positive attitude, strong work ethic and team playerBenefits and Payment details2 weeks PTO after 90 days of employment; Benefits available after 90 days of employmentPersonal Cell Phone policy: $25/paycheck reimbursement with the potential for a company phoneCompany provided hardware: laptop, etcCompany DescriptionFull Good Fulfillment (FG Fulfillment LLC) is a customer-obsessed supply chain and logistics partner for emerging food brands. Founded in 2022, we deliver hassle-free fulfillment through clear communication, transparent teamwork, and perfected direct-to-consumer services. We specialize in dry goods, specialty products, frozen fulfillment, kitting, seasonal projects, and more.
Salary : $20 - $25