What are the responsibilities and job description for the Business Process Analyst position at Full Cycle Services?
An AUTOMOTIVE OEM is looking for an BUSINESS PROCESS ANALYST to support the organization's operational improvement initiatives. This LONG TERM CONTRACT POSITION (with possibility of transitioning to direct) will work with a team and the head of operations to assess current state realities, design practical solutions, and actively drive implementation in an engineering driven environment.
Day to day (HYBRID - onsite 3 days per week):
Process Improvement & Ways of Working
- Assess and document current-state processes across R&D and operational functions
- Identify inefficiencies, duplication, and gaps in accountability
- Design future-state processes aligned with best practices and organizational scale
- Develop clear process documentation (Process maps and flowcharts, Standard Work Instructions (SWIs), Procedures and operating guidelines)
- Drive action plans to close process gaps and support adoption
Workshop & Change Facilitation
- Independently design and facilitate workshops (e.g., process improvement, role clarity, system adoption)
- Engage cross-functional stakeholders to drive alignment and ownership
- Influence outcomes through strong facilitation, storytelling, and data-driven insights
Executive & Leadership Reporting
- Create executive-ready materials and updates for senior leadership
- Translate complex operational topics into clear, concise messaging
- Prepare recurring operational review content and ad-hoc analyses
- Support administration of operational KPIs
Software & Digital Tool Deployment
- Support deployment and adoption of modern business tools
- Assist with tool configuration, governance models, and training materials
- Act as a bridge between end users, leadership, and IT/system owners
Cross-Functional Collaboration
- Work closely with Engineering, Production, Procurement, Facilities, and Corporate teams
- Ensure processes and tools support seamless cross-functional operations
- Navigate cultural, functional, and geographic differences effectively
Qualifications:
- Bachelor's degree (Engineering related a plus)
- 5 years of relevant experience (10 years preferred)
- Demonstrated experience in: Business process improvement, Operational transformation, Working within engineering or R&D organizations
- Experience in automotive, manufacturing, or industrial environments strongly preferred
- Experience with as many of the following as possible is a plus: Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams), Advanced Excel skills, strong PowerPoint storytelling, PowerBI, monday.com or similar, Jira, Confluence, Notion, SAP (working knowledge)
- Previous experience working with or within an international company or business culture
- Excellent communication and interpersonal skills
- Proven ability to influence without direct authority
- Comfortable operating in ambiguity and rapidly changing environments
MUST HAVE: Prior experience with business process evaluation and experience driving organizational change
Job Types: Full-time, Contract
Pay: $48.33 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you currently live in the greater Detroit/Ann Arbor area, and are you able to work onsite 3 days per week?
Education:
- Bachelor's (Preferred)
Experience:
- Business Process Analysis : 1 year (Required)
- Optimized Business Process Implementation: 1 year (Required)
- Automotive: 1 year (Required)
- Business Process As-Is and To-Be Improvement: 1 year (Required)
Work Location: Hybrid remote in Ypsilanti, MI 48198
Salary : $48