Caregiver/Office Assistant

Office Assistant/ Caregiver (PART-TIME)

Full Circle Home Care – Catonsville, MD

Pay: $18.00 per hour

Schedule:
Monday, Tuesday, Wednesday, Friday: 8:00 AM – 2:30 PM
Thursday: 8:00 AM – 1:00 PM

Approximately 28.5 office hours per week.

Additional hours may be available through PRN caregiving or DSP assignments based on client needs, staffing needs, and employee availability. This position is ideal for someone seeking a combination of office responsibilities and direct care opportunities.

ABOUT FULL CIRCLE HOME CARE

Full Circle Home Care provides Home Care and Developmental Disabilities Administration (DDA) services throughout Maryland. Our mission is Creating Healthcare Solutions for the Community by supporting seniors, adults with disabilities, children, and families.

POSITION SUMMARY

We are seeking a dependable, organized, and compassionate Healthcare Administrative Assistant / Caregiver / DSP to join our team.

This is a hybrid position that combines office responsibilities with direct client care. The selected candidate will support daily office operations while also being available to provide PRN caregiving or DSP services in the field when staffing needs arise.

The ideal candidate is professional, reliable, detail-oriented, comfortable working independently, and passionate about helping others.

ADMINISTRATIVE RESPONSIBILITIES

• Answer incoming phone calls and greet visitors professionally
• Schedule interviews and follow up with applicants
• Assist with employee onboarding and document collection
• Support caregiver and DSP recruitment efforts
• Maintain employee and client records
• Complete client and caregiver follow-up calls
• Assist with Walk-In Wednesdays and community outreach events
• Support scheduling and office operations
• Perform data entry and electronic documentation
• Maintain an organized and professional office environment

RECRUITMENT & ONBOARDING RESPONSIBILITIES

• Contact applicants and schedule interviews
• Assist with collecting employment documents
• Conduct reference checks
• Assist with onboarding new employees
• Track applicant and employee compliance requirements
• Maintain hiring and onboarding records

QUALITY ASSURANCE RESPONSIBILITIES

• Complete quality assurance calls with clients and caregivers
• Conduct client satisfaction and service follow-up calls
• Document concerns, compliments, and service issues
• Assist with caregiver and client retention efforts
• Participate in quality assurance home visits as assigned
• Report concerns and recommendations to management
• Support Full Circle Home Care's commitment to excellent customer service and quality care

FIELD RESPONSIBILITIES (PRN AS NEEDED)

• Provide in-home care services to seniors, adults with disabilities, children, and other individuals receiving services
• Assist clients with Activities of Daily Living (ADLs), including bathing, dressing, grooming, toileting, and mobility assistance
• Provide companionship and emotional support
• Assist with meal preparation and light housekeeping
• Accompany clients to appointments and community activities
• Observe and report changes in client condition
• Provide medication reminders in accordance with the client's plan of care
• Complete required documentation and service notes
• Follow client care plans and company policies

QUALIFICATIONS

• High School Diploma or GED required
• Valid Driver's License and reliable transportation required
• Current CPR and First Aid Certification required
• Ability to travel throughout assigned service areas as needed
• Must pass a criminal background check
• Strong communication and customer service skills
• Ability to multitask and work independently
• Comfortable using computers, email, and electronic documentation systems
• Must be willing to work both in the office and in the field as needed
• Reliability and attendance are essential for this position

PREFERRED QUALIFICATIONS

• CNA, GNA, DSP, CMT, or caregiving experience preferred
• Administrative office experience preferred
• Experience in home care, DDA services, assisted living, healthcare, or human services
• Experience supporting seniors, adults with disabilities, children, or individuals with dementia

WHY JOIN FULL CIRCLE HOME CARE?

• Flexible hybrid position
• Opportunity for additional hours through PRN caregiving and DSP shifts
• Supportive team environment
• Opportunity for growth within the organization
• Meaningful work serving individuals and families throughout Maryland
• Make a difference in your community every day

HOW TO APPLY

Apply online:
https://www.fullcirclehomecaremd.com/home-and-community-based-services-hcbs-career-portal/careers-and-jobs

After submitting your application, please call and ask for Shanell:

(410) 487-4300 Ext. 700

Full Circle Home Care is committed to Creating Healthcare Solutions for the Community. We look forward to meeting candidates who are dependable, compassionate, professional, and ready to grow with our organization.

Pay: $18.00 - $19.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Salary : $18 - $19