What are the responsibilities and job description for the Administrative Assistant position at Full Circle Home Care?
Administrative Assistant – Home Care & DDA Services
Location: 2 W Rolling Crossroads, Suite 110, Catonsville, MD 21228 (By Appointment Only)
Company: Full Circle Home Care (FCHC)
Job Type: Full Time | 8:00 AM – 4:00 PM
Call to schedule a short phone interview. (443) 295- 3017 Ext: 700
About Us
Full Circle Home Care (FCHC) provides high-quality, compassionate care to adults, seniors, and children through our Home Care Services and supports individuals with developmental disabilities through our Developmental Disabilities Administration (DDA) programs.
We serve Baltimore County, Baltimore City, Anne Arundel County, Howard County, and Harford County, helping individuals achieve their goals, live independently, and thrive in their communities.
Our Services Include
- Home Care: Personal Care, Companion Care, Skilled Nursing
- DDA Services: Personal Support, Nursing Support Services, Community Development Services
Position Summary
The Administrative Assistant– Home Care & DDA Services provides day-to-day administrative support to ensure smooth operations in both home care and DDA programs. This role is ideal for someone with caregiving experience who understands the importance of person-centered care and wants to apply that knowledge in an office setting.
The Administrative Assistant supports client intake, staff scheduling, documentation, compliance, and general office operations while serving as a reliable point of contact for caregivers, staff, and families. Office team member must have reliable personal transportation.
Key Responsibilities Office Assistant
- Answer phones, triage emails, and greet visitors by appointment.
- Complete new client intake forms; log and route inquiries.
- Prepare, organize, and update client and staff files (electronic and paper).
- Track office and care supplies inventory; place orders and maintain vendor communication.
- Schedule meetings, prepare agendas, take notes, and circulate action items.
Scheduling & Staff Support
- Assist with scheduling caregivers and Direct Support Professionals (DSPs).
- Maintain master schedules, distribute weekly rosters, and document schedule changes.
- Coordinate coverage for call-outs and urgent shift needs.
- Provide staff with updates, reminders, and credential renewal notices.
EVV & Documentation
- Use the agency’s EVV system (e.g., Caresmartz360) to verify timekeeping and visits.
- Reconcile missed punches and resolve scheduling variances.
- Enter service notes, progress notes, and ISP/care plan updates.
- Support incident reporting, follow-up documentation, and corrective action tracking.
HR & Onboarding Support
- Collect and track pre-hire documents (I-9, W-4, background checks, TB/physicals, credentials).
- Maintain onboarding checklists and prepare orientation materials.
- Assist with compliance binders, audit preparation, and corrective action follow-ups.
Billing & Payroll Support
- Pre-reconcile timesheets and EVV for payroll.
- Flag discrepancies and submit documentation to Billing/HR.
Qualifications
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Prior caregiving experience (home care, senior care, or DDA services) strongly preferred.
- Minimum 1–2 years of administrative, office, or scheduling support experience.
- Familiarity with COMAR and Maryland home care/DDA standards is a plus.
- Proficiency with Microsoft 365/Google Workspace; EVV system experience preferred.
- Strong communication, organizational, and time management skills.
- Compassionate, detail-oriented, and comfortable balancing both office and care-related tasks.
Schedule & Pay
- Full-Time: 8:00 AM – 4:00 PM (approximately 30 - 40 hours per week)
What We Offer
- Competitive hourly pay.
- Flexible scheduling to support work-life balance.
- Opportunities for professional growth and training.
- Supportive team culture with a community impact focus.
How to Apply
Email your resume and cover letter to info@fullcirclehomecaremd.com
Subject Line: Administrative Assistant– Home Care & DDA Application
Website: https://fullcirclehomecaremd.com/
Job Type: Part-time
Pay: $18.00 - $20.20 per hour
Work Location: In person
Salary : $18 - $20