Information Technology Project Manager

Annual Salary Range DOE $119,900.00 - $133,900.00

Company Overview:

Full Circle Health Network is an integrated network of nonprofit, nationally accredited providers delivering coordinated, community-based services to vulnerable children, individuals and families across California.

Full Circle exists to ensure more Californians can access culturally congruent and trauma-informed care from a high-quality network of community-based organizations that address their whole-person and whole-family needs.

We accomplish this primarily through the following core activities:

·       Serve as a single contracting vehicle for community-based providers to enroll in Medi-Cal managed care plan networks.

·       Reduce administrative burden for providers so they can focus on serving clients.

·       Drive improved coordination between providers across multiple systems through technology infrastructure, training, and administrative practice support.

The Full Circle Health Network embraces the population health vision of CalAIM. Healing trauma, stabilizing home environments, and reuniting families promotes wellness throughout a child’s lifetime reaping innumerable future individual and societal benefits.   

Full Circle Health Network is closely affiliated with the CA Alliance of Child and Family Services, under the governance of the California Alliance Board of Directors. The Network has an advisory board made up of subject matter experts and participants of the network

Why Join Full Circle?

At Full Circle Health Network, we’re committed to making a difference in the lives of those we serve. Our team is driven by a shared mission of community support, innovation, and inclusive growth. If you’re a collaborative, strategic IT leader who thrives in dynamic environments and wants to contribute to meaningful work—this could be your next great opportunity.

About the role

Position Overview:

Full Circle Health Network is seeking a motivated and compassionate IT Project Manager to lead and manage high focused IT initiatives that make a meaningful impact in the communities we serve. This is a strategic, high-visibility role where you will coordinate complex projects, align IT services with organizational goals, and help drive the successful delivery of technology solutions across departments.

This position plays a pivotal part in shaping the efficiency, scalability, and compliance of IT operations while fostering collaboration and innovation across the organization. You will also be responsible for promoting a user-centered approach to IT services and supporting long-term business growth.

What you'll do

Responsibilities:

• IT Strategy & Alignment: Partner with business leaders to understand strategic goals and develop corresponding IT plans to support those initiatives.
• Project & Program Management: Lead and oversee key IT projects from planning through execution, ensuring alignment with business needs, risk mitigation, and timely delivery.
• Stakeholder Collaboration: Build strong relationships with cross-functional teams, advocating for IT integration and supporting department-level objectives.
• Team Leadership: May supervise project or IT staff and participate in hiring and performance discussions where appropriate.
• Operational Excellence: Identify opportunities for service improvement, cost efficiency, and process optimization across systems and teams.
• Service Delivery: Coordinate with IT Service Owners and external vendors to ensure systems are operating securely and at scale, meeting service level expectations.
• Business Enablement: Anticipate needs and recommend proactive solutions through research, trend analysis, and best practice adoption.
• Process Coordination: Align and implement technical and process systems across departments, ensuring consistency and compliance.
• Communication & Change Management: Champion organizational change by aligning technology with user experience and promoting adoption.

Qualifications

• Bachelor's degree in Information Technology, Business Administration, or related field required; Master’s degree preferred.
• 5 years of experience in IT project management, including strategic planning and cross-functional team coordination.
• Strong understanding of IT infrastructure including networks, VPN, cloud services, cybersecurity, and system administration.
• Demonstrated ability to exercise discretion and independent judgment in managing high-impact projects and strategic decisions.
• Experience in community-based organizations or the healthcare/nonprofit sector is a plus.
• Proven ability to lead and influence without direct authority across technical and non-technical teams.
• Excellent communication, problem-solving, and organizational skills.
• Must have reliable transportation and secure internet access for hybrid or remote work arrangements.
• Occasional travel may be required.