What are the responsibilities and job description for the Patient Access Representative position at Full Circle Health and Careers?
We are searching for a Patient Access Representative to join our team!
Purpose
The Patient Access Representative (PAR) shall be accountable for supporting Full Circle Health's Reception Department to successfully assist patients to navigate the Full Circle Health scheduling process to maximize customer / patient satisfaction and clinical operations.
Schedule - 8:00am – 5:00pm, Monday - Friday daytime shifts.
Who We Are - At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders.
Our Guiding Principles - We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho.
- Open Doors: We welcome all members of the community emphasizing access to care for those with limit choices.
- Open Minds: As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley.
- Open Hearts: Compassionate care is at our core!
Benefit Information
We offer a well-rounded benefits package to include everything you would expect.
- Multiple health and dental plans – some as low as $0/pay period!
- No cost to employee life insurance, long term disability, employee assistance program, and financial advisors
- A variety of other optional benefits
- 6.5 paid holidays annually and PTO starting at 19 days per year.
- Retirement program with match
Education
- High School/GED
Experience
- 2 or more years customer service experience required; previous medical office experience preferred, and previous call center experience preferred.
Other
- Our organization is a tobacco-free workplace.
- We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.