What are the responsibilities and job description for the Treatment Coordinator (Dental) position at Full Arch Masters Portland?
Job Overview
We are seeking a dedicated and organized Treatment Coordinator to join our dental team! We are looking for someone with sales experience for larger dental implant cases. Clinical experience is preferred but not required. The ideal applicant can understand and demonstrate a complete sales process, from intake to consultation to follow up. Must be comfortable overcoming patient objections and roadblocks. Must understand 3rd party financing options and must be able to communicate the need and benefit of complete oral rehabilitation using dental implants. Bilingual skills are a plus.
We are seeking a dedicated and organized Treatment Coordinator to join our dental team! We are looking for someone with sales experience for larger dental implant cases. Clinical experience is preferred but not required. The ideal applicant can understand and demonstrate a complete sales process, from intake to consultation to follow up. Must be comfortable overcoming patient objections and roadblocks. Must understand 3rd party financing options and must be able to communicate the need and benefit of complete oral rehabilitation using dental implants. Bilingual skills are a plus.
Duties
- Serve as the primary point of contact for patients, addressing inquiries and providing information about treatment options.
- Schedule patient appointments efficiently, ensuring optimal use of resources and minimizing wait times.
- Maintain accurate patient records in compliance with HIPAA regulations.
- Assist with medical billing processes, including verifying insurance coverage and processing claims.
- Collaborate with healthcare providers to coordinate treatment plans and follow-up care.
- Ensure that all office systems are up-to-date and functioning properly to support patient care.
- Provide support in a dental clinic, fostering a positive patient experience.
Skills
- Strong patient service orientation with the ability to empathize with patient's needs.
- Proficient in medical/dental scheduling and familiar with medical/dental office operations.
- Knowledge of medical billing practices and insurance verification processes.
- Understanding of HIPAA regulations to ensure patient confidentiality and compliance.
- Experience working in a hospital or dental clinic environment is preferred.
- Bilingual skills are a plus, enhancing communication with diverse patient populations.
- Excellent organizational skills with the ability to manage multiple tasks efficiently.
- Strong interpersonal skills to build rapport with patients and team members alike.
Job Type: Full-time
Pay: $25.00 - $38.00 per hour depending on experience
Expected hours: 30 – 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Thursday
- No nights
- No weekends
Experience:
- Sales: 1 year (Preferred)
Ability to Commute:
- Wilsonville, OR 97070 (Required)
Ability to Relocate:
- Wilsonville, OR 97070: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $38
