What are the responsibilities and job description for the Print Manager position at Fulfillment Plus, Inc.?
About Us
Fulfillment Plus provides printing, marketing support, warehousing, kitting, and fulfillment services for a wide range of customers. Our print department produces marketing materials, personalized print pieces, direct mail, booklets, and on-demand orders.
We are looking for a hands-on Print Manager who can manage daily production while actively handling prepress, digital printing, and finishing. This position is ideal for someone who enjoys solving problems, maintaining high quality standards, and taking a job from customer artwork through finished product.
About the Role
The Print Manager is responsible for keeping print jobs organized, accurate, and on schedule. You will coordinate priorities, prepare files, operate production equipment, maintain supplies, and oversee quality throughout the production process.
This is a working manager position that requires regular involvement in production.
Key Responsibilities
Production and Workflow Management
- Manage the daily production schedule, follow job tickets, and monitor incoming on-demand orders.
- Create clear, accurate job tickets with production specifications and finishing instructions.
- Coordinate priorities with account managers and other departments to meet customer deadlines.
- Track jobs from file receipt through printing, finishing, and handoff for shipping or fulfillment.
- Identify production problems early and communicate solutions.
- Help establish consistent procedures and train team members as needed.
Prepress and File Preparation
- Review customer artwork for print readiness, identify issues, and make corrections when appropriate.
- Modify artwork to fit established templates and production specifications.
- Edit templates and create print-ready artwork as needed.
- Receive, organize, and maintain customer files according to job requirements.
- Prepare artwork files needed to update PageDNA templates.
- Set up variable data fields for direct mail and personalized printing.
- Lay out and impose files for accurate printing and efficient use of materials.
- Check proofs, bleeds, fonts, image quality, and other specifications before production.
Digital Printing and Equipment Care
- Operate digital production printers using a variety of papers, envelopes, and other supported stocks.
- Set up and release jobs through the print server.
- Manage color consistency and calibrate equipment as needed.
- Monitor output for quality, correct files, page sequence, quantities, and accuracy.
- Troubleshoot equipment issues and coordinate service calls when necessary.
- Replace consumables and customer-replaceable components.
- Load paper, unload printed materials, and move jobs to finishing.
Finishing and Quality Control
- Set up and operate equipment for cutting, creasing, scoring, perforating, folding, drilling, stitching, punching, and binding.
- Complete slipsheeting, shrink wrapping, boxing, and other finishing tasks.
- Verify finished products against job specifications before release.
- Maintain a clean, organized, and safe production area.
- Reduce waste and rework through careful setup and quality checks.
Purchasing and Vendor Coordination
- Maintain adequate inventories of paper, envelopes, toner, binding materials, packaging, and other supplies.
- Anticipate material needs based on scheduled and upcoming jobs.
- Work with vendors to research products, compare pricing, and negotiate purchases.
- Coordinate outsourced finishing and other services when needed.
- Evaluate supply and equipment options for quality, reliability, and cost.
Qualifications
- Previous experience in commercial printing, digital print production, or a similar environment.
- Experience managing print workflows, production priorities, and deadlines.
- Strong working knowledge of prepress, digital printing, and finishing.
- Ability to review artwork, troubleshoot file issues, and prepare accurate print-ready files.
- Understanding of color management, paper stocks, imposition, and variable data printing.
- Strong attention to detail, organization, and problem-solving skills.
- Ability to work independently and communicate effectively with coworkers, vendors, and service technicians.
- Prior lead or supervisory experience preferred.
- Direct mail preparation and PageDNA experience are a plus.
Equipment Experience
Experience with the following equipment, or comparable equipment, is preferred:
- Digital printers: Ricoh Pro 7210, Ricoh Pro 7500, and Ricoh IM3000
- Finishing equipment: Duplo DC646, Duplo DBM150T, Challenge Cutter, Challenge Drill, Clamco Shrinkwrapper, Interlake Floor Stitcher, and Rhinobind Punch
Software Skills
Experience with several of the following programs is preferred.
- Design and prepress: Adobe InDesign, Illustrator, Acrobat, and Photoshop
- Mailing and variable data: AccuZIP and FusionPro
- Imposition and production: Quite Imposing, Fiery Impose, and Fiery Command WorkStation
- General systems: Microsoft 365, macOS, and Windows
Physical Requirements
This position involves standing and moving throughout the production area, handling printed materials, lifting and moving cases of paper, and loading and unloading equipment. Candidates must be able to perform the essential duties of the position, with or without reasonable accommodation.
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Parental leave
Work Location: In person
Salary : $40,000 - $55,000