Insurance Specialist

Location: Tallahassee, FL (in-office)

Schedule: Monday - Thursday 9:00am - 5:00pm; Friday 9:00am – 4:00pm

Compensation: $48,000 - $52,000 annual salary plus benefits package (see below for details)

Summary of Qualifications:

• High school degree or equivalent
• 3 years of professional administrative experience OR Bachelor’s degree in a relevant field
• 1 years of professional experience with the Microsoft Office suite of products
• Ability to commute to our Tallahassee office Monday - Friday

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About Us: FUBA Workers’ Comp is a Tallahassee-based managing general agent for workers’ compensation insurance. Since 1989, we’ve been providing exemplary customer service and industry expertise to thousands of small businesses in Florida. Our family-friendly office does a good job of maintaining a fairly relaxed atmosphere while still producing stellar results. We attribute this to each employee's investment in our mission and willingness to collaborate across departments.

About this position: We are seeking a detail-oriented and experienced professional to join our team. This role will assist our Policy Services and Audit departments and perform a variety of customer service and administrative tasks, such as engaging with agents and policyholders on a daily basis, processing policy changes and maintaining information within the departments, and processing year-end audits. We are open to training the right person, but there are a few non-negotiable skills we are looking for.

The ideal candidate is someone who:

• Provides excellent customer service and likes to interact with clients and agents over the phone and via email.
• Takes initiative with unfamiliar tasks and isn't afraid to come forward with questions.
• Understands how to prioritize time-sensitive tasks.
• Enjoys working in a professional office setting.
• Exhibits strong communication and organizational skills.
• Is self-motivated and also appreciates inter-departmental collaboration.
• Is looking for a long term position at a company they can grow alongside

If this describes you, please read on!

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Essential Tasks of the Insurance Specialist:

• Serve as a resource for agents and policyholders through regular communication, both over the phone and via email. Respond to information requests in a timely manner.
• Process policy changes as requested.
• Perform regular outreach to obtain required items: premium payments, forms, additional information needed for proper policy maintenance.
• Provide technical support to agents and insureds needing assisting navigating online portals.
• Review, accurately process, and explain year-end audits.
• Assist with agent and insured outreach to obtain audit documents if an insured does not comply with an audit request.
• Provide support for daily policy services and audit functions.

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We are looking for someone who:

• Has 3 years' experience beyond school OR holds a relevant bachelor’s degree
• Has 1 years' professional experience with the Microsoft Office suite of products (particularly Word, Excel, and Outlook)
• Is computer-savvy and capable of picking up new programs quickly
• Has a good numbers sense and can complete basic calculations independently
• Enjoys both collaborating with others and working autonomously depending on the day’s needs
• Can commute to our Tallahassee-based office
• Can work 9:00am - 5:00pm Monday - Thursday, and 9:00am – 4:00pm on Fridays

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At FUBA Workers’ Comp, we believe in investing in our employees. We are pleased to offer:

• A company culture that encourages growth and provides opportunities for professional development
• Annual salary of $48,000 - $52,000 commensurate with experience
• Employer-sponsored Capital Health Plan health insurance starting on your first day (up to $1,200 of premium cost covered by employer to go towards individual or family plans)
• Group rates for dental insurance
• Employer-sponsored Life & Accidental Death/Dismemberment insurance
• SEP retirement plan starting your second year
• 140 hours of paid time off annually (this number increases alongside your tenure)
• 10 paid holidays annually
• Six weeks of paid maternity leave

If you think you’d be a good fit, we’d love to see you apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary : $48 - $52