What are the responsibilities and job description for the Garage Porter position at FTL War Memorial?
Organization Overview:
The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.
Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round.
The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.
- Organization: Florida Panthers Hockey Club
- Department: Parking
- Reports To: Senior Manager, Parking
- FLSA Status: Non-Exempt (Hourly)
- Employment Type: Part-Time
- Location: A&E District Garage, 101 SW 5th Ave, Fort Lauderdale, FL — On-Site
- Schedule: Saturday/Sunday 6:00 AM – 2:30 PM; Monday/Tuesday 5:00 PM – 1:30 AM
The Garage Porter is responsible for supporting the efficient and seamless operation of the parking facility while providing a level of service that exceeds customer and client expectations. Based on the specific needs of each location, Garage Porters perform general maintenance and repairs on parking equipment and related facilities. The Garage Porter collaborates closely with the Senior Parking Manager, Parking Ambassadors, and Facilities Director to ensure operational and service standards are consistently maintained.
Essential Duties & Responsibilities- Assist with the installation and removal of signage, litter collection, and garbage disposal
- Represent the organization appropriately when accidents or incidents occur within the facility
- Coordinate with property security as needed regarding garage- or parking-related concerns
- Assist with the repair and maintenance of damaged gate arms
- Provide direct, face-to-face customer service, ensuring that guest satisfaction remains a top priority
- Maintain a clean, organized, and hazard-free work site in accordance with location-specific requirements, using the appropriate equipment provided
- Maintain responsibility for and proper control of the tools and equipment necessary to perform assigned duties
- Communicate with Ambassadors or Senior Parking Manager regarding matters relevant to parking operations
- Document all issues and incidents and promptly report them to an Ambassador
- Serve as a front-line representative of the organization, recognizing the importance of this role in the overall guest experience
- Wear the required uniform while on duty and maintain a neat, professional, and well-groomed appearance
- Complete additional projects, tasks, and event-related assignments as directed
- High school diploma or GED required
- Valid driver's license required
- Prior experience performing general repairs and maintenance duties
- Basic proficiency in the safe use of power tools; familiarity with various types of parking-related equipment and machinery
- Basic technical education or training
- Strong organizational skills with excellent attention to detail
- Excellent verbal communication skills; must be friendly, level-headed, cooperative, and capable of working independently
This is a part-time, non-exempt (hourly) position. Required schedule: Saturday/Sunday 6:00 AM – 2:30 PM and Monday/Tuesday 5:00 PM – 1:30 AM.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.