What are the responsibilities and job description for the Fleet Incident and Safety Specialist position at FTI?
You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.
The Fleet Incident & Safety Specialist is a critical fleet operations role responsible for managing all vehicle incidents and leading enterprise fleet safety programs to reduce risk, costs, and preventable events. This position serves as the primary point of contact for vehicle incidents involving company‑owned, leased, and rented vehicles used for business, ensuring incidents are handled promptly, consistently, and in compliance with company policies and insurance requirements.
This role partners closely with Risk, Talent, Operations, Fleet Leadership, and external vendors to coordinate incident response, claims support, vehicle recovery and repair. Using incident data, telematics insights, and training outcomes, the Fleet Incident & Safety Specialist drives continuous improvement through targeted safety initiatives, tiered driver training, and proactive communications that reinforce safe driving behaviors.
In addition to incident and safety responsibilities, this role provides secondary support to fleet compliance and operations during incidents, vehicle downtime, and high‑volume periods to ensure fleet continuity and driver readiness. The Fleet Incident & Safety Specialist plays a key role in advancing the organization’s Drive to Zero safety culture and long‑term fleet risk reduction strategy.
Minimum Requirements
Education: Bachelor’s degree in Business, Safety, Risk Management, or a related field preferred.
Experience: Prior experience in fleet management, safety, transportation, or risk‑related roles preferred. Strong knowledge of fleet operations, vehicle incidents, and safety programs. Experience working with insurance claims and risk management processes
or
Equivalent combination of education and experience may be considered
Travel: 10%
Work Schedule: This position works between the hours of 7 am and 4 pm, Monday through Friday.
Key Responsibilities
How Does FTI Give YOU the Chance to Thrive?
If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.
FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits Are The Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.
The Fleet Incident & Safety Specialist is a critical fleet operations role responsible for managing all vehicle incidents and leading enterprise fleet safety programs to reduce risk, costs, and preventable events. This position serves as the primary point of contact for vehicle incidents involving company‑owned, leased, and rented vehicles used for business, ensuring incidents are handled promptly, consistently, and in compliance with company policies and insurance requirements.
This role partners closely with Risk, Talent, Operations, Fleet Leadership, and external vendors to coordinate incident response, claims support, vehicle recovery and repair. Using incident data, telematics insights, and training outcomes, the Fleet Incident & Safety Specialist drives continuous improvement through targeted safety initiatives, tiered driver training, and proactive communications that reinforce safe driving behaviors.
In addition to incident and safety responsibilities, this role provides secondary support to fleet compliance and operations during incidents, vehicle downtime, and high‑volume periods to ensure fleet continuity and driver readiness. The Fleet Incident & Safety Specialist plays a key role in advancing the organization’s Drive to Zero safety culture and long‑term fleet risk reduction strategy.
Minimum Requirements
Education: Bachelor’s degree in Business, Safety, Risk Management, or a related field preferred.
Experience: Prior experience in fleet management, safety, transportation, or risk‑related roles preferred. Strong knowledge of fleet operations, vehicle incidents, and safety programs. Experience working with insurance claims and risk management processes
or
Equivalent combination of education and experience may be considered
Travel: 10%
Work Schedule: This position works between the hours of 7 am and 4 pm, Monday through Friday.
Key Responsibilities
- Serve as the primary owner of the fleet vehicle incident process, ensuring timely reporting, documentation, communication, and resolution
- Act as the main point of contact for drivers, internal stakeholders, and external partners during vehicle incidents
- Coordinate closely with Risk Management, insurance providers, and repair vendors to support claims handling and cost control
- Monitor vehicle repair and recovery timelines to minimize downtime and maintain operational readiness
- Analyze incident, claims, repair, and telematics data to identify trends, root causes, and high‑risk behaviors
- Develop and implement fleet safety programs, training initiatives, and corrective actions based on data and risk exposure
- Administer tiered driver training, remedial coaching, and defensive driving programs aligned with incident history and performance
- Maintain fleet safety policies, procedures, and training materials to ensure clarity and consistency
- Manage and support the Fleet Safe Driving System, aligning telematics data with driver coaching and accountability
- Prepare routine safety, incident, and cost reports for leadership review
- Support the organization’s Drive to Zero initiative through education, communication, and engagement
- Provide secondary operational support to fleet compliance, vehicle maintenance, and upfit coordination during incidents or high‑volume periods
- Ensure all work is completed in compliance with company policies, safety standards, and regulatory requirements
- Ability to analyze data, identify trends, and make actionable recommendations
- Strong communication and relationship‑management skills
- Ability to manage sensitive situations with professionalism and discretion
- Proficiency with fleet telematics and fleet management systems preferred
- Performs other related duties as required and assigned.
How Does FTI Give YOU the Chance to Thrive?
If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.
FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits Are The Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.