What are the responsibilities and job description for the Commercial Lines Account Manager position at FS Insurance Services?
Commercial Lines Account Manager
We’re Hiring! FS Insurance Service is a rapidly growing insurance company specializing in Property, Casualty, and Crop insurance. Our mission is to deliver valuable and tailored solutions to our broad family of customers in an environment of approachability and excellence. We are looking for a team member who is focused on delivering passionate and consistent excellence, being a great team player, and embracing a diversity of ideas.
The Commercial Lines Account Manager’s responsibilities include providing exceptional customer service to our current and prospective customers, processing policy change requests, maintain knowledge of products and services, and be the day-to-day liaison between carriers, producers, and customers.
Essential Duties and Responsibilities:
- Servicing all aspects of our customers’ commercial insurance needs, usually in partnership with a Producer, from renewal preparation and marketing to policy administration
- Help customers understand their insurance policies/coverages and determine individual service needs
- Answer customer and carrier questions via their preferred communication method in the areas of polices, endorsements, audits, accounting/billing, and coordination of claims/lost control services
- Oversee assigned book of business including policy changes, proposals, applications, and endorsements
- Maintain high retention on existing accounts
- New business submissions: ability to quote new business with completed information from producer
- Attend any required training sessions and/or courses to maintain expected knowledge level and licensing requirements
Requirements:
- Minimum education – High School diploma or GED
- 2 years’ insurance agency experience; preferably in an Commercial Account Manager role
- Property & Casualty License; or willingness to obtain license upon employment
- Excellent communication skills (in person, phone, and email)
- Proficiency in Microsoft Office
- Experience with Agency Management Systems; Applied EPIC Management System preferred
- Ability to operate in a team environment to accomplish shared goals
- Ability to prioritize multiple demands
- Friendly, courteous, and professional disposition
- Detail oriented with a high degree of accuracy
- Be a good teammate
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $45,000