Sales Assistant

Position Summary:

Fruition Sales is a citrus packing and marketing organization with an emphasis on unique and new varieties. At Fruition Sales, all our jobs include broad responsibilities for continually improving the processes we use to grow, market, and ship our top-quality products. This job description is intended to describe the general nature of the work performed by employees in this job. It is not an exhaustive list of all the job responsibilities.

The Sales Assistant is responsible for supporting all areas of the business to achieve overall sales goals, growth, and efficiencies. This will include assisting the management team by performing a variety of clerical and administrative activities that support the day-to-day operations in the office and packing facilities.

Duties and Responsibilities:

• Assist in taking, entering, revising, and confirming orders, along with processing orders and revisions taken by the sales team.
• Answering telephones, assisting customers, or taking detailed messages if necessary.
• Keeping track of order status, producing documents for accounting, and communicating any shortages or issues with shipments.
• Entering orders into Famous and EDI platforms including the reviewing, confirming, and creating required shipping documents and processing of invoices.
• Coordinating customer orders with production manager and packinghouses.
• Coordinating and verifying transportation for delivered orders.
• Creating sales reports and tracking sales data as needed.
• Assist with tracking, reviewing, and processing claim files when an issue arises.
• Communicating availability, pricing structure, marketing strategies and opportunities to customers.
• Representing Fruition Sales in an ethical and business-like professional manner in all interactions with customers, suppliers, co-workers, and the business community at large.
• Perform other work-related duties as directed.

Knowledge and Skills:

• Able to work in a close team-oriented, service-focused environment; solve problems, complete tasks independently and learn new skills and tasks as needed.
• Strong written and verbal communication skills.
• Ability to consistently meet deadlines and work under pressure.
• Ability to prioritize and multitask in a fast-paced and high-pressure environment.
• Ability to adjust to demands of the job from simple tasks to high-level and high-pressure situations.
• Maintain positive relationships with customers, and employees at all levels.
• Strong work and business ethics, punctuality, and attendance.

Qualifications:

• 2 years' experience in customer service preferred.
• Produce industry experience strongly desired.
• High school diploma is required, degree in business or related field preferred.
• Proficient in Microsoft applications – Word, Excel, Outlook.
• Famous Software experience highly preferred.
• Detail-oriented, specifically with respect to data and record keeping activities.
• Highly motivated, proactive self-starter with the ability to solve problems in a resolute manner.
• Strong written and verbal English communication skills. Bilingual in English/Spanish a plus.

Physical Demands & Abilities:

• While performing the duties of this job, the employee will be sitting, standing, walking, reaching, turning, working from a computer, and bending for extended periods of time.
• Ability to lift and/or move up to 50 pounds without undue physical exertion.

Compensation & Benefits

• $25.00-$30.00/hour, based on experience
• Medical, Dental and Vision Benefits
• SIMPLE IRA with 3% match after 1 year employment

This job description is intended to describe the general nature of the work performed by employees in this job. It is not designed to cover all of the job's responsibilities. Other duties, responsibilities and activities may be assigned or changed with or without notice.

Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regards to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Salary : $25 - $30