What are the responsibilities and job description for the Operations Superstar at Red Hanger/FRSTeam of Utah position at FRSTeam of Utah?
Benefits:
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
Are you a high-energy, hands-on leader who thrives in fast-paced environments and loves making things run like clockwork? Join our growing dry cleaning company with multiple locations and help us deliver exceptional service, streamline operations, and build a winning team. Our business is Red Hanger Cleaners/FRSTeam of Utah
What You’ll Do:
As our Operations Superstar, you’ll be the right hand of the executive team and the engine behind our daily success. Your responsibilities will include, but are not limited to:
- ✅ Train and mentor team members across all locations to ensure consistency, quality, and excellent service
- 💬 Lead customer service excellence—support front-line teams in creating memorable customer experiences
- 📋 Enforce policies and procedures, ensuring operational consistency and accountability across all stores
- 📊 Monitor and maintain key performance metrics, including production efficiency, turnaround time, quality control, and customer satisfaction
- 🚛 Coordinate logistics for pickup/delivery routes, inventory, and equipment across multiple locations
- 🛠️ Identify and solve operational issues quickly and effectively, always looking for process improvements
- 🧠 Work directly with the leadership team on strategy, growth initiatives, and special projects
What We’re Looking For:
- Proven experience in operations, retail, hospitality, or service-based businesses (multi-unit management a strong plus)
- A natural leader with excellent people skills and a track record of developing strong teams
- Detail-oriented and metrics-driven, with a sharp eye for both customer experience and operational efficiency
- Able to thrive in a hands-on, roll-up-your-sleeves environment
- Strong communication and problem-solving skills
- Comfortable using technology and reporting tools to track performance and manage systems
Why Join Us?
- Be a key leader in a respected and growing company
- Work with a supportive, entrepreneurial team that values your ideas and leadership
-
Make a real difference—we’re not just cleaning clothes; we’re restoring confidence and serving our communities
- Competitive pay, benefits, and opportunities for career growth
*****Pay based on experience and competency. Bonuses based on performance*****
Salary : $50,000 - $100,000