What are the responsibilities and job description for the Field Technician position at FRSTeam of North Carolina?
Benefits:
Job hours are typically Monday – Friday, 8:00 am-4:30 pm, overtime may be available and some Saturdays.
Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you.FRSTeam of North Carolina is seeking a service-focused, friendly professional to join our team as a Field Technician. As a Field technician, you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision-making skills and the ability to work well with change. Field Technicians must be able to multi-task and show great attention to detail.
General Job Duties:
The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family-owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organizational skills.
Required experience: customer service, labor: 1 year
- Potential for growth and development
- A friendly, family environment
- PTO
- 401(k) matching
- Bonus based on performance
- Paid time off
- Training & development
Job hours are typically Monday – Friday, 8:00 am-4:30 pm, overtime may be available and some Saturdays.
Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you.FRSTeam of North Carolina is seeking a service-focused, friendly professional to join our team as a Field Technician. As a Field technician, you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision-making skills and the ability to work well with change. Field Technicians must be able to multi-task and show great attention to detail.
General Job Duties:
- Drive company van to job sites across North Carolina
- Field coordination and communication with customers, adjusters & contractors
- Packing, carrying, and inventorying damaged personal property from water, fire, and mold incidents
- Remove affected textile items such as clothing, area rugs, and window coverings from homes
- Packing and moving duties can include up to full house packouts
- Maintain equipment and vehicle cleanliness and readiness
- Additional reasonable duties as assigned
- Strong customer service background, professional communication skills, production, people-oriented and highly organized.
- Ability to consistently lift and carry up to 35 lbs. daily
- Valid driver's license with clean driving record
- Able to pass a background check
The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family-owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organizational skills.
Required experience: customer service, labor: 1 year
This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FRSTeam Corporate.