Practice Manager

Practice Manager

Frontline Source Group is seeking an experienced Practice Manager for a client within the healthcare/dental industry. This role is responsible for the overall leadership, management, and operational performance of a high-performing practice. The ideal candidate will drive operational excellence, ensure an exceptional patient experience, and lead a collaborative, accountable team environment.

Practice Manager Role:

The Practice Manager will oversee day-to-day operations while partnering closely with leadership to drive performance, efficiency, and continuous improvement.

Key Responsibilities:

Drive execution of the organization’s mission, values, and strategic priorities

Manage day-to-day office operations, including scheduling efficiency, patient flow, and team alignment

Track and improve front office KPIs such as collections, cancellations, and payment plan performance

Facilitate coordination of care and treatment planning across providers

Serve as the main point of contact for resolving patient concerns and internal team matters

Work alongside billing and administrative teams to optimize revenue cycle processes

Maintain compliance with HIPAA, OSHA, and all regulatory requirements

Contribute to financial reviews and identify opportunities for operational and financial improvement

Oversee accounts receivable and assist with patient payment follow-up

Manage inventory, vendor relationships, and supply expenses to ensure cost control

Leadership & Performance

Oversee hiring, onboarding, and training of new team members

Provide ongoing mentorship, coaching, and performance feedback

Cultivate a team-oriented, positive, and accountable work environment

Align staff with organizational objectives and long-term direction

Facilitate team meetings and reinforce accountability across functions

Encourage engagement through team initiatives and culture-building activities

Practice performance and financial outcomes (profitability, efficiency)

Patient retention and overall experience

Production and revenue growth

Staff productivity and labor management

Accounts receivable and collections performance

Team engagement and overall organizational effectiveness

Practice Manager Background Profile:

Required Skills & Competencies:

Proven leadership and strong communication abilities

Excellent organizational skills with high attention to detail

Ability to juggle multiple priorities in a fast-paced setting

Familiarity with dental procedures, terminology, and workflows

Experience with practice management software and systems

Education & Experience:

Bachelor’s degree or equivalent professional experience

Prior experience in dental or healthcare practice management required

Features and Benefits:

Competitive base salary

Comprehensive benefits package

Opportunity for leadership and career growth

Collaborative, team-oriented environment

Exposure to a high-performing, growth-focused organization