What are the responsibilities and job description for the Customer Service Receptionist position at Frontline Resources LLC?
Job description:
We have partnered with a great company that is looking to hire an Order Processor/CSR ASAP!
DUTIES:
- Process information/paperwork pertaining to returns/credits due to defects, damage, and/or wrong amounts.
- Process any returns in accordance with our guidelines.
- Input & process transactions obtaining such information as Customer account #, quantity, reason for return, item #, invoice research in Microsoft Great Plains
- Liaise with Customers, Customer Service Team, and Multiple Distribution Centers via phone, fax, email, chat, and mail regarding Returns.
- Track inventory transactions made through the returns process.
- Liaise with Carriers to file freight Claims.
- Other duties as assigned by the leadership team.
REQUIREMENTS:
- High School Graduate or Equivalent.
- Minimum 2 years of relevant experience.
- Working Knowledge of Microsoft Software.
- Attentive to detail.
DETAILS:
- Temp-to-Hire
- Pay = $20/hr.
- Schedule = 8:00 am- 5 pm
Salary : $20