What are the responsibilities and job description for the Warehouse Associate (Shipping & Receiving) - Watertown, NY position at Frontline NA, Inc.?
Frontline NA Inc. is a wholesaler of retractable banner stands and display hardware, managing high-volume international imports and nationwide distribution. We are hiring an experienced Warehouse Associate to join our operations team.
This is a systems-driven, high-performance warehouse role where accuracy, freight knowledge, and disciplined execution directly impact cost control, customer delivery performance, and overall operational success.
Key Responsibilities
- Receive and unload international shipments (typically loose-filled shipping containers)
- Inspect, sort, and stage incoming inventory with accuracy and efficiency
- Pick, pack, and prepare outbound orders for LTL, FTL, and courier shipments
- Operate forklift safely and efficiently (required experience)
- Use power tools for custom modifications and assembly of banner stands
- Accurately weigh, measure, and classify shipments for optimal freight handling
- Ensure precise shipping documentation and freight cost calculations
- Consistently execute SOPs to meet or exceed defined KPIs for accuracy, damage reduction, and on-time shipment performance
Requirements
- High school diploma required
- Proven forklift operation experience (required)
- Strong experience in warehouse shipping & receiving operations
- Experience working in high-pressure, deadline-driven environments
- Experience with LTL / FTL freight shipping environments required
- Strong understanding of freight handling, weights, and dimensions
- Comfortable with heavy manual labour
- Ability to lift up to 50 lbs overhead when required
- Experience using a variety of power tools
- Strong math proficiency (freight calculations, classification, dimensional weight)
- Proficiency with Microsoft Office (Word, Excel, etc.)
- Experience with Transportation Management Systems (TMS) such as OMEGA or similar platforms
- High attention to detail and strong documentation accuracy
- Reliable, safety-focused, and able to work independently with minimal supervision
What We Offer
- Stable full-time position in a growing wholesale operation
- Varied, hands-on work with real operational responsibility
- Opportunity to directly impact efficiency, cost control, and shipping performance
- Hours: 8:00 AM – 4:30 PM, Monday through Friday
- 2 Weeks Paid Time Off (Vacation)
- Competitive pay structure with monthly performance-based bonuses
Ideal Candidate Profile
This role is best suited for highly organized operators who are comfortable switching between physical warehouse execution and system-based freight documentation. The ideal candidate understands that accuracy in classification, scanning, and documentation directly impacts shipping cost, delivery speed, and customer satisfaction.
Applicants should reside within the Watertown, NY area (within approximately 25 miles).
If you are an experienced warehouse professional who thrives in a structured, performance-driven environment, we want to hear from you.
Job Type: Full-time
Pay: $16.80 - $19.25 per hour
Benefits:
- Employee assistance program
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Shipping & receiving: 1 year (Preferred)
- Microsoft Office: 1 year (Preferred)
- Transportation management systems: 1 year (Preferred)
- LTL/FTL/Courier shipping: 1 year (Preferred)
- High pressure, deadline driven environments: 1 year (Preferred)
Language:
- English (Required)
Location:
- Watertown, NY 13601 (Preferred)
Work Location: In person
Salary : $17 - $19