What are the responsibilities and job description for the New Accounts Manager/Supervisor position at Frontier State Bank?
New Accounts Manager Job Description
The New Accounts Manager deals with new accounts and customer inquiries. This individual will be knowledgeable about bank offerings and services and will work with customer service and or other duties required in the bank.
A New Account Manager needs to have good communication skills, is presentable, kind, approachable, have good people skills, and good computer skills as well. This individual must also have strong customer service skills, a knowledge of banking products, and the ability to manage other New Account specialists.
This position entertains both existing and potential clients, answering questions about various banking products and explaining the types of accounts the bank offers. Should a new client decide to join the bank, the New Accounts Manager will be the one to set up new accounts, answer any questions with the account, and resolve possible problems related to individual accounts. Aside from dealing with the accounts of bank customers, the New Account Manager also helps in selling bank services, such as time deposits, home or car loans, and other financial needs.
Duties in this position include but are not limited to the following:
1. Serve as the lead point of contact for all new account management matters
2. Build and maintain strong, long-lasting customer relationships to maintain old business and acquire new customers
3. Ensure the timely delivery of documents/solutions according to customer needs
4. Develop new business with existing clients
5. Assist with challenging customer requests as needed
It is important that the bank account manager has at least five years of experience in the banking industry.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Banking: 5 years (Preferred)
Work Location: In person
Salary : $70,000