What are the responsibilities and job description for the Operational Site Manager-West position at Frontier Natural Gas?
- POSITION SUMMARY
The Operational Site Manager will oversee the daily operations of Northeast Ohio Natural Gas, ensuring the safe, efficient, and reliable delivery of natural gas services. This position requires a strategic leader with a strong commitment to safety, regulatory compliance, and operational excellence. The ideal candidate will have hands-on experience in natural gas utilities, team management, and project execution in alignment with company goals.
- DUTIES & RESPONSIBILITIES
Operational Oversight:
- Direct and coordinate all site operations, including pipeline maintenance, meter installations, gas distribution, and emergency response.
- Monitor and optimize operational workflows to improve efficiency and reduce downtime.
Safety & Compliance:
- Ensure strict adherence to federal, state, and local regulations, including OSHA and DOT standards.
- Lead safety initiatives, conduct regular audits, and maintain an incident-free workplace.
Team Leadership:
- Supervise and mentor site personnel, including technicians, engineers, and administrative staff.
- Develop training programs to enhance team skills and maintain high safety standards.
Budget & Resource Management:
- Prepare and manage site operational budgets, ensuring cost efficiency.
- Oversee resource allocation, including equipment, tools, and manpower, to meet operational needs.
Stakeholder Communication:
- Collaborate with cross-functional teams, including engineering, customer service, and regulatory affairs.
- Act as a key liaison between site operations and senior management, providing updates on performance metrics and operational challenges.
Crisis Management:
- Lead site responses during natural disasters or other emergencies, ensuring continuity of gas services.
- Develop and implement contingency plans for unexpected operational disruptions.
- SUPERVISORY RESPONSIBILITIES
The team member in this role will: have supervisory responsibilities, managing multiple teams and locations
- REQUIRED SKILLS & ABILITIES
- In-depth knowledge of natural gas systems, regulatory requirements, and safety standards.
- Strong leadership skills with the ability to manage and motivate diverse teams.
- Excellent problem-solving, decision-making, and communication skills.
- Proficiency in relevant software (e.g., SCADA, GIS, asset management systems).
- EDUCATION & WORK EXPERIENCE
- Bachelor’s degree in engineering, operations management, or a related field (or equivalent experience) preferred.
- 5 years of experience in natural gas utilities or related industries, with at least 2 years in a supervisory/management role.
- Experience with lean operations or process improvement methodologies.
- Familiarity with environmental regulations related to natural gas utilities.
- PHYSICAL REQUIREMENTS
- Ability to work in outdoor environments and varying weather conditions.
- On-call availability for emergency situations.
- Travel to multiple site locations as required.
- WORK CONTEXT
- Minimum travel for work-related purposes is expected 50% of the time, which includes some overnight visits to locations and industry events.
- This is a full-time exempt salaried position
