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Residential Technician - Full Time- Eldereth House

Frontier Health
Frontier Health Salary
Kingsport, TN Full Time
POSTED ON 10/1/2025
AVAILABLE BEFORE 11/30/2025

JOB TITLE Residential Technician

SUMMARY:

Direct residential care provider in a group home OR facility environments that includes awake 24/7 staff. Provides direct care, including working with external support systems such as families, for individuals that may include assistance with acquisition, retention or improvement in skills related to activities of daily living, such as personal grooming and cleanliness, bed making, and household chores, attending school and completing homework in adolescent setting. Also provide assistance with social and adaptive skills including problem solving and coping with behavioral issues and trauma, to enable the individual to increase community tenure in the appropriate community setting.

EDUCATION AND EXPERIENCE:

Education: High School Diploma; Bachelor’s degree in mental health field preferred.

Licensure: Valid driver’s license.

Certification: N/A

Experience: Experience working with individuals experiencing mental health or substance use disorders preferred.

Knowledge/Skills: Ability to maintain composure in difficult situations.

Ability to follow written and verbal directions.

Verbal/written communication skills.

EQUIPMENT:

Computer, fax, copier, motor vehicle, household appliances and any other equipment required to perform the functions of the position.

MAJOR DUTIES AND RESPONSIBILITIES:

1. Provide oversight and monitoring of individuals served behavior and activities.

2. Prompt and coach individuals with daily living needs such as, bathing, cleaning, social interaction, etc. as needed by each individual.

3. Must successfully complete medication training and deliver medication to individuals as prescribed with appropriate documentation. (as required by site needs)

4. Drives a 15-passenger van and maintains a safe driving record.

5. Record/chart pertinent information and observations, resident discussions, plans, progress, skills and abilities.

6. Implement individualized plans, collect data and submit to supervisor in a timely manner.

7. Coordinate residential and community socialization activities as selected by individuals.

8. Maintain the environment in a neat and clean manner.

9. Maintain inventory lists and alert supervisor of any low inventories and special needs.

10. Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffings as needed.

11. All other duties as assigned.

PERFORMANCE RESPONSIBILITIES:

Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to:

1. Support the organization’s mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership.

2. Exercise necessary cost control measures.

3. Maintain positive internal and external customer service relationships.

4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.

5. Plan and organize work effectively and ensure its completion.

6. Demonstrate reliability by arriving to work on time and utilizing effective time management.

7. Meet all productivity requirements.

8. Demonstrate team behavior and must be willing to promote a team-oriented environment.

9. Represent the organization professionally at all times.

10. Demonstrate initiative and strive to continually improve processes and relationships.

11. Follow all Frontier Health rules, policies and procedures as well as applicable laws and standards.


SCHEDULE: Overnight block shifts: Monday 8am-Wed 4pm, Wednesday 8am-Friday 4pm, Friday 8am- Sunday 4pm, Sunday 2pm- Monday 9am.

Frontier Health is a Trauma-Informed Workplace.

At Frontier Health, we prioritize a culture of safety, trust, support, and inclusion. As a trauma-informed workplace, we foster a supportive environment where every employee is valued, supported, and empowered to thrive.

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