Human Resources Representative

POSITION SUMMARY

Frontier Door & Cabinet, Inc. is seeking a dedicated and detail-oriented Human Resources Representative to join our team at our Tacoma, WA facility. This role is the face of our HR department and serves as the first point of contact for employees and visitors alike. The HR Representative will support a wide range of workforce management functions including front desk operations, full-cycle recruitment, employee relations, onboarding, and records management. The ideal candidate brings a service-first mindset, thrives in a fast-paced manufacturing environment, and communicates effectively, preferably in both English and Spanish.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in the implementation and ongoing monitoring of HR policies, procedures, and programs to ensure organizational compliance.
• Serve as the primary front desk HR contact, providing exceptional customer service to employees, applicants, and visitors by responding to inquiries promptly and accurately.
• Manage full-cycle recruitment, including posting job openings, screening resumes, scheduling and conducting phone interviews, developing legally compliant interview questions, and participating in regular recruiting meetings.
• Coordinate the employee onboarding and offboarding process in partnership with HR and operations, including Form I-9 compliance, new hire paperwork, orientation scheduling, and training administration.
• Maintain accurate and organized employment records for active and terminated employees in accordance with company policy and applicable regulations.
• Serve as a first-line resource for employee benefits questions and assist with annual open enrollment administration.
• Track and maintain the company’s approved driver list and accident/ticket tracking system.
• Participate in HR and safety audits to evaluate and improve internal HR processes and procedures.
• Serve as an active participant on the plant safety committee, contributing to initiatives that promote a culture of safety awareness and regulatory compliance.
• Provide administrative assistance for safety compliance activities as directed by HR and Safety leadership
• Other duties as assigned.

EXPERIENCE AND EDUCATION

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent combination of education and experience will be considered.
• 3–5 years of hands-on Human Resources experience in a corporate or manufacturing environment required.
• HR certification (PHR, SHRM-CP, or equivalent) is not required but is a plus.
• Demonstrated ability to communicate effectively and professionally with individuals at all levels and from diverse backgrounds.

SKILLS AND ABILITIES

• High standards of integrity, compliance, and confidentiality in handling sensitive employee information.
• Excellent written and verbal communication skills with a professional appearance and demeanor.
• Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in a dynamic environment.
• Proficiency in Microsoft Office/Office 365 required; prior HRIS experience required; ADP experience highly desired; experience with or ability to support ATS implementation a plus.
• Bilingual proficiency in English and Spanish preferred.
• Consistent, reliable attendance with the ability to work on-site Monday–Friday, 8:30 a.m. to 5:00 p.m.

PHYSICAL DEMANDS

The following physical demands are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

• Frequent use of hands for keyboarding, handling documents, and operating standard office equipment.
• Close vision required for reading documents and computer screens.
• Occasional lifting and/or carrying of items up to 30 lbs.
• Primarily sedentary role with 6–8 hours of seated work per day; standing workstation option available.

WORK ENVIRONMENT

The work environment is representative of conditions typically encountered in this role. Reasonable accommodations may be made for individuals with disabilities.

• Office environment with periodic access to the production floor.
• Production area includes moving mechanical equipment, machinery vibration, elevated noise levels (ear protection provided), and sawdust (eye protection required).

BENEFITS

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Flexible spending account
• Employee assistance program
• Life insurance
• Paid time off

SCHEDULE

• Full-time, on-site | Monday – Friday | 8:30 a.m. – 5:00 p.m.