Visitor Center Assistant

Title: Visitor Center Assistant

State Role Title: PR & Mktg Spec I

Hiring Range: $15/Hour

Pay Band: UG

Agency: Frontier Culture Museum of VA

Location: Frontier Culture Museum of Va

Agency Website: www.frontiermuseum.org

Recruitment Type: General Public - G

Job Duties

The Visitor Services Assistant works in computerized touch screen point of sales systems and other platforms to sell ticket, annual passes, merchandise and other tasks to guests. They assist in greeting and educating customers, keeping VC/Store merchandise stocked, and assist in processing large groups and school groups as they arrive, visit and then shop. Some other clerical and store related duties may apply. Weekday and weekend work shifts, occasional evening or special event shift.

Minimum Qualifications

Strong interpersonal and verbal skills speaking with and interacting with all ages of visitors.
Ability to operate touch screen point of sale systems and other similar platforms, ability to use email, other platforms as needed.
Present a neat, professional and welcoming appearance.
Strong organizational ability and ability to multi-task on busy days while maintaining professional composure
Flexibility to attend to occasional unexpected tasks.
Dependable and strong work ethic

Additional Considerations

Previous customer service and retail experience is a plus.
Strong current work references required.
Ability to work some weekend days as needed.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Current resume must be attached with work history
Current references with phone and email contact information required

Contact Information

Name: Lydia Volskis

Phone: 540-332-7850

Email: Lydia.Volskis@fcmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.