Integration and Applications Engineer

We are seeking an experienced Integration and Applications Engineer to join our IT Department. In this role, you would be responsible for designing, implementing, and supporting enterprise applications and system integrations that enable seamless business operations. This role requires a techno-functional mindset, strong ERP experience, business process experience, and the ability to translate business needs into scalable, well-designed technical solutions. Our ideal candidate will act as a bridge between business stakeholders, vendors, and the IT team while leveraging modern integration technologies and AI-enabled capabilities.

KEY RESPONSIBILITIES

• Support enterprise applications implementations and enhancement initiatives prioritizing the adoption of standard processes.
• Design, develop, and maintain system integrations using Open APIs, middleware platforms, and event-driven architectures.
• Collaborate with business stakeholders to understand functional requirements and translate them into system configurations, integrations, and application solutions.
• Act as a techno-functional liaison, ensuring alignment between business processes and system design.
• Configure, customize, and extend ERP and related applications to meet evolving business needs.
• Participate in integration architecture design, ensuring scalability, security, and performance.
• Support testing activities including unit testing, integration testing, and user acceptance testing.
• Troubleshoot application and integration issues, perform root-cause analysis, and implement long-term fixes.
• Leverage AI and robotic automation concepts to improve system usability and efficiency.
• Produce and maintain solution documentation, interface specifications, and configuration guides.
• Engage with vendors/customers, implementation partners, and internal IT team throughout the solution lifecycle.

QUALIFICATIONS & REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
• 5+ years of experience in ERP, application support, or system integration roles.
• Experience working in cross-functional IT and business teams.
• Infor certifications or cloud ERP experience are considered a plus.

TECHNICAL & FUNCTIONAL EXPERTISE

• Proven experience with ERP implementations, preferably Infor M3 or other Infor ERP platforms.
• Hands-on experience delivering integration projects using Open APIs, RESTful services, and JSON/XML payloads.
• Strong understanding of end-to-end business processes (e.g., finance, supply chain, manufacturing, order management).
• Techno-functional skillset with the ability to work across configuration, integration, and functional analysis.
• Experience with integration platforms (e.g., iPaaS, middleware, or message-based architectures) is a strong plus.

BUSINESS & COMMUNICATION SKILLS

• Ability to speak the language of the business and translate business requirements into technical and system configurations.
• Strong stakeholder management skills, including requirements gathering and solution walkthroughs.
• Clear communication skills for both technical and non-technical audiences.

AI & MODERN TECHNOLOGY AWARENESS (PLUS)

• Working understanding of AI concepts and applications in enterprise systems, such as:
• • Intelligent process automation
  • AI agents
  • Data analytics and insights
• Ability to identify opportunities where AI-enabled features or automation can improve business outcomes.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, talk or hear, and view a computer monitor or video display.  The employee frequently is required to use hands and/or fingers to type, handle, or feel.  The employee is occasionally required to stand, walk, and reach with hands and arms.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.