What are the responsibilities and job description for the Customer Service Representative - SPANISH position at Frontier Auto Parts?
Frontier Auto Parts (www.frontierparts.com) is an aftermarket auto parts distributor providing quality auto body collision parts to repair shops in and around the Raleigh region since 1998. We are seeking a Customer Service Representative, preferably with the ability to speak fluent Spanish and English to join our team.
What you will do:
Take orders
Check part availability and pricing
Follow-up with customers to clarify order details and provide status updates
Process returns and payments
Monday - Friday (7:30 am - 5 pm or 9 am - 6 pm, or similar time block like 8 am - 6 pm)
Hours over 40 hours/week paid at 1.5x hourly rate
What we are looking for:
Experience in customer service, managing, and/or auto part distribution
Spanish-speaking preferred (not required) (must be able to speak fluent English)
Good communicator, team player and reliable
Computer-savvy: enter text, enter data, navigate screens etc.
Auto parts knowledge preferred (not required - will be trained)
Can pass a background check
Pay dependent on fit for position and experience.
Frontier offers weekly pay, paid time off / sick leave, medical, dental, vision, and more great benefits.
Salary : $15 - $17