Service Manager

Front Range Raynor is Northern Colorado's leading dealer of residential and commercial overhead doors and gates. We have been providing our retail, builder, municipal, commercial, and industrial customers with sales and service solutions for over 30 years.

We have an opening for a Service Manager. This is a key position within the firm, and we are looking for a bright person with a strong work ethic and significant recent previous related experience. This person would be capable of functioning well in a multitasking setting with minimal guidance. Candidate would have ability to punctually work scheduled hours with regular attendance, accept supervision and direction from management, and comply to company policies. It is a small office setting so this individual would be able to get along with others in the workplace, would look out for the company's best interest when making decisions, and approach work with a positive energy!

Responsibilities:

• - Assist the Operations Manager with primary goal to increase efficiency of the company
• - Oversee the allocation of materials, schedule workers, and assign tasks to staff members
• - Develop and maintain a knowledge base of the evolving products and services
• - Answer a multi-line phone system, emails, and other correspondence within a timely manner
• - Answer emergency and non-emergency calls, have knowledge to prioritize and dispatch accordingly to proper technicians to ensure success of job completion
• - Create and maintain the schedules of individuals or teams within the organization
• - Confirm appointments and input customer data into the company system
• - Transcribe notes and documents as needed
• - Perform general clerical duties, including but not limited to data entry, filing, and organizing documents

Experience:

• - Minimum 3 years of previous related experience
• - Construction Background (Preferred)
• - Strong organizational skills and attention to detail
• - Excellent written and verbal communication skills
• - Proficient in Microsoft 365 (Word, Excel, Outlook, Sharepoint)
• - Ability to multitask and prioritize in a busy atmosphere
• - Expert with time management

This could be an ideal opportunity for those who:

• - Want to be part of a high performing team focused on outcomes rather than activity.
• - Value and practice accountability.
• - Understand and move with a sense of urgency.
• - Do not expect a hand-holding environment.
• - Are driven by a curiosity to find or develop best in class solutions.
• - Have the motivation and diligence to look for at least 1% improvement each day
• - Take pride in their personal core values and want those to match with a company to build a long term relationship.

If you are a motivated individual with a strong work ethic and a desire to contribute to a team-oriented environment, we encourage you to apply.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• related: 3 years (Preferred)

Work Location: In person

Salary : $60,000 - $70,000